Experienced MBA Intern, Commercial/Customer Strategy (Summer 2026) at arenaflex

At arenaflex, we're not just building a business – we're shaping the future of travel. As a leading airline, we're committed to delivering exceptional customer experiences, driving innovation, and pushing the boundaries of what's possible. Our Commercial & CX Strategy MBA program is designed to attract and develop the next generation of leaders who share our passion for excellence and our commitment to making a difference. Join our 12-week summer internship program and become a part of arenaflex's leadership pipeline As an MBA Intern, Commercial/Customer Strategy, you'll have the opportunity to work on a strategic project that will make a real impact on our business. You'll be part of a dynamic team that's dedicated to driving growth, improving customer satisfaction, and staying ahead of the competition. Our internship program is designed to provide you with hands-on experience, mentorship, and the skills you need to succeed in a fast-paced and ever-changing industry.

Project Opportunities

Our Commercial & CX Strategy MBA program offers a range of project opportunities across various departments, including:

CUSTOMER EXPERIENCE & CONSUMER INSIGHTS:

Design onboard and airport product improvements that reach millions of annual travelers or deep dive into customer data to understand trends and develop action plans to improve the CX.

GLOBAL SALES & DISTRIBUTION:

Improve the travel experience for arenaflex's corporate clients by analyzing the financial contribution of incentive programs and developing new sales strategies to generate incremental revenue. Leverage technologies to ensure the same arenaflex products can be purchased in any channel, enabling consumer trust and confidence in arenaflex as a retailer.

NETWORK PLANNING:

Maximize profitability by aligning capacity with demand through the strategic deployment of aircraft and development of new city and route opportunities.

REVENUE MANAGEMENT:

Investigate competitors' pricing actions, initiate sales and other promotions to maintain market share. Analyze and understand the complexities of airline consumer behavior and devise creative strategies for capturing additional revenue through varying the supply of our product.

RESERVATIONS:

Develop recommendations for process improvements for reservations centers, call-handling, and segmentation to improve customer service, employee engagement, and maximize cost efficiencies.

ENTERPRISE DIGITAL STRATEGY:

Maintain the competitiveness of arenaflex.com by developing online marketing strategies and identifying incremental digital revenue streams.

MARKETING:

Leverage data to develop promotion and channel strategies to drive incremental passenger revenue or improve our values-led communication strategies with our customers.

ALLIANCES:

Improve collaboration and find synergies with our Joint Venture partners.

What You'll Gain

As an MBA Intern, Commercial/Customer Strategy, you'll have the opportunity to:

• Develop a deep understanding of arenaflex's business and operations
• Gain hands-on experience in a fast-paced and dynamic industry
• Build a network of professionals who share your passion for excellence
• Develop skills in data analysis, strategic thinking, and problem-solving
• Receive mentorship and guidance from experienced professionals
• Contribute to real projects that make a tangible impact on our business

Essential Qualifications

To be considered for this role, you'll need to have:

• A current MBA student or recent graduate with a strong academic record
• A passion for the airline industry and a desire to make a difference
• Excellent analytical, problem-solving, and communication skills
• Ability to work in a fast-paced and dynamic environment
• Strong attention to detail and organizational skills
• Proficiency in Microsoft Office and data analysis tools

Preferred Qualifications

While not required, the following qualifications are highly desirable:

• Experience in the airline industry or a related field
• Knowledge of data analysis tools and techniques
• Familiarity with arenaflex's products and services
• Strong understanding of marketing and sales principles
• Experience in project management or team leadership

Skills and Competencies

To succeed in this role, you'll need to possess:

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced and dynamic environment
• Strong attention to detail and organizational skills
• Proficiency in Microsoft Office and data analysis tools
• Strong understanding of marketing and sales principles
• Ability to work collaboratively as part of a team

Career Growth Opportunities and Learning Benefits

As an MBA Intern, Commercial/Customer Strategy, you'll have the opportunity to:

• Develop a deep understanding of arenaflex's business and operations
• Gain hands-on experience in a fast-paced and dynamic industry
• Build a network of professionals who share your passion for excellence
• Develop skills in data analysis, strategic thinking, and problem-solving
• Receive mentorship and guidance from experienced professionals
• Contribute to real projects that make a tangible impact on our business

Work Environment and Company Culture

At arenaflex, we're committed to creating a work environment that's inclusive, diverse, and supportive. We believe in fostering a culture that encourages collaboration, innovation, and growth. Our team is passionate about delivering exceptional customer experiences and making a difference in the lives of our customers.

Compensation, Perks, and Benefits

As an MBA Intern, Commercial/Customer Strategy, you'll receive:

• A competitive stipend
• Opportunities for professional development and growth
• A dynamic and supportive work environment
• Access to arenaflex's products and services
• A chance to make a real impact on our business

How to Apply

If you're passionate about the airline industry and committed to making a difference, we encourage you to apply for this exciting opportunity. Please submit your resume, cover letter, and transcripts to our online application portal. We can't wait to hear from you!

Join our team and become a part of arenaflex's leadership pipeline

At arenaflex, we're not just building a business – we're shaping the future of travel. Join us and become a part of our dynamic team that's dedicated to delivering exceptional customer experiences, driving innovation, and pushing the boundaries of what's possible. Apply for this job