Hybrid Customer Service Representative ($17-18/hr, Weekend Availability Preferred) at arenaflex

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? If so, we want to hear from you! arenaflex is seeking a highly motivated and customer-focused Hybrid Customer Service Representative to join our team. As a key member of our customer service team, you will be the face of arenaflex, providing top-notch service to our customers while ensuring their needs are met and exceeded.

About arenaflex

arenaflex is a leading provider of innovative solutions and services that empower individuals and businesses to achieve their goals. With a strong commitment to customer satisfaction and a culture of continuous improvement, we strive to create a work environment that is engaging, inclusive, and supportive of our employees' growth and development. As a Hybrid Customer Service Representative, you will be part of a dynamic team that is dedicated to delivering exceptional customer experiences and driving business results.

Key Responsibilities

As a Hybrid Customer Service Representative, you will be responsible for:

• Assisting customers inside and outside our centers with arenaflex products and services, providing personalized support and solutions to meet their needs
• Utilizing smartphone-based technology to manage rentals and inventory, ensuring accurate and efficient processing of customer transactions
• Moving and hooking up arenaflex trucks and trailers, ensuring safe and secure transportation of customers' equipment
• Cleaning and inspecting equipment on the lot, including checking fluid levels and performing routine maintenance tasks
• Answering questions and educating customers regarding arenaflex products and services, providing expert advice and guidance to ensure customer satisfaction
• Preparing rental invoices and accepting equipment returned from rental, ensuring accurate and timely processing of customer transactions
• Installing hitches and trailer wiring, ensuring safe and secure connections for customers' equipment
• Filling propane (certification offered through arenaflex upon employment) and driving a forklift (certification offered through arenaflex upon employment), demonstrating a commitment to safety and efficiency
• Participating in ongoing continuous education through arenaflex University, staying up-to-date on the latest products, services, and best practices

Minimum Qualifications

To be considered for this exciting opportunity, you must possess:

• A valid driver's license and ability to maintain a good driving record
• A high school diploma or equivalent

Work Environment

As a Hybrid Customer Service Representative, you will work in a fast-paced environment with moderate risks or discomforts that require special safety precautions. You may be required to use protective clothing or gear such as masks, goggles, gloves, or shields to ensure your safety and the safety of others.

Physical Demands

The work requires some physical exertion, including long periods of remaining stationary, moving around indoors and outdoors, positioning yourself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

Benefits and Perks

As an arenaflex team member, you will enjoy a range of benefits and perks, including:

• Competitive hourly rate of $17-18/hour
• Weekend availability preferred, with opportunities for overtime and flexible scheduling
• Opportunities for advancement and career growth within arenaflex
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance & Prescription plans, if eligible
• Paid holidays, vacation, and sick days, if eligible
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24-hour physician available for kids
• Dental & Vision Plans
• Business travel insurance
• You Matter EAP
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey’s SmartDollar Program

Why Join arenaflex?

At arenaflex, we are committed to creating a culture of health and wellness, and we strive to create a work environment that is engaging, inclusive, and supportive of our employees' growth and development. As a Hybrid Customer Service Representative, you will have the opportunity to:

• Work with a dynamic team that is passionate about delivering exceptional customer experiences
• Develop your skills and knowledge through ongoing continuous education and training
• Enjoy a range of benefits and perks that support your physical, emotional, and financial well-being
• Contribute to the success of a leading provider of innovative solutions and services
• Grow and develop your career within a company that values its employees and invests in their success

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

Equal Opportunity Employer

arenaflex is an equal opportunity employer, and we welcome applications from diverse candidates who share our commitment to delivering exceptional customer experiences and driving business results. We are committed to creating a work environment that is inclusive and supportive of all employees, and we strive to ensure that our hiring practices are fair and unbiased. Apply for this job