Experienced Remote Provider Data Entry Associate – Healthcare Contract Management

At arenaflex, we're on a mission to revolutionize the way businesses and organizations operate in the digital age. As a leading provider of business and technology services, we're committed to helping our clients innovate, optimize, and transform for long-term success. We're now seeking an experienced Remote Provider Data Entry Associate to join our U.S. based team and contribute to our mission.

About arenaflex

arenaflex is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. arenaflex is part of NTT Group and headquartered in Tokyo.

Job Summary

As a Remote Provider Data Entry Associate, you will play a critical role in ensuring the accuracy and timeliness of provider contract records. You will be responsible for scrubbing, researching, and validating data, as well as updating status in customer systems. Your attention to detail and analytical skills will be essential in identifying potential problems and discrepancies. If you're a detail-oriented and organized individual with experience in data entry and healthcare, we encourage you to apply for this exciting opportunity.

Key Responsibilities

* Scrubbing, researching, and validating data for provider contract records

• Updating status in customer systems
• Researching and installing healthcare provider contracts, including verification of provider information, contract accuracy, and database loading
• Retrieving and entering data from computer/web-based systems, files, and other documents
• Analyzing information collected to identify potential problems and discrepancies
• Ensuring accurate and timely completion of transactions to meet or exceed client SLA's (Service Level Agreements)
• Applying Healthcare and Insurance domain knowledge, theoretical concepts, etc. to undertake problem solving
• Identifying and resolving both routine and non-routine problems or escalation to more proficient team members
• Monitoring of e-mail box and sending responses to inquiries

Requirements

* 1+ year of experience in a professional/office related environment (i.e. office support, data entry, clerical, customer service)

• 1+ year(s) of experience using a computer with Windows applications that required you to use a keyboard, navigate multiple screens and computer systems, and learn new software tools
• An education level of at least a high school diploma or GED
• 1+ year of Facets experience

Preferred Qualifications

* Ability to communicate (oral/written) effectively in a professional/office setting

• Effective troubleshooting skills where you can leverage your research, analysis, and problem solving skills
• Time management skills that require the ability to cope with a complex, changing environment
• Knowledge of AS400, Windows based systems, Excel Spreadsheets, following SOPs (Standard operating Procedures)

Skills and Competencies

* Strong attention to detail and analytical skills

• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Ability to learn new software tools and systems quickly
• Knowledge of healthcare and insurance domain concepts

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. As a Remote Provider Data Entry Associate, you'll have access to a range of training and development opportunities, including:

• Comprehensive training program to ensure you have the skills and knowledge you need to succeed in your role
• Opportunities for career advancement and professional growth
• Access to a range of training and development resources, including online courses, workshops, and conferences
• Collaborative and supportive work environment that encourages learning and growth

Work Environment and Company Culture

arenaflex is a dynamic and fast-paced work environment that's committed to innovation and excellence. As a Remote Provider Data Entry Associate, you'll be part of a team that's passionate about delivering high-quality results and making a difference in the lives of our clients. Our company culture is built on a set of core values that include:

• Innovation: We're committed to innovation and excellence in everything we do.
• Collaboration: We work together as a team to achieve our goals and deliver high-quality results.
• Customer Focus: We're committed to delivering exceptional customer service and exceeding our clients' expectations.
• Integrity: We operate with integrity and transparency in all our interactions.
• Respect: We respect and value the diversity of our employees and clients.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package that includes:

• Starting hourly range of $16-$16.75/hourly
• Comprehensive benefits package, including medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and holidays
• Opportunities for career advancement and professional growth

How to Apply

If you're a motivated and detail-oriented individual with experience in data entry and healthcare, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to us today.

Equal Opportunity Employer

arenaflex is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. Apply for this job