Experienced Data Entry Specialist – Veterans Employment Support

We are seeking an experienced and detail-oriented Data Entry Specialist to join our team at arenaflex in Raleigh, NC. As a Data Entry Specialist, you will play a critical role in supporting the Work for Warriors North Carolina (WFWNC) program by maintaining, auditing, and updating program databases to ensure accurate client records, generating reports, and analyzing data to support employment assistance services for National Guard service members, veterans, and eligible family members. If you have a passion for working with veterans and a strong background in data entry, we encourage you to apply for this exciting opportunity.

About arenaflex

arenaflex is a leading organization dedicated to providing employment assistance services to National Guard service members, veterans, and eligible family members. Our mission is to empower veterans to achieve their career goals and transition successfully into the civilian workforce. We are committed to providing a supportive and inclusive work environment that values diversity, equity, and inclusion.

Responsibilities

As a Data Entry Specialist, you will be responsible for:

• Maintaining, auditing, and updating program databases to ensure accurate client records
• Generating reports and analyzing data to support employment assistance services
• Collaborating with internal stakeholders and clients to ensure seamless program delivery
• Providing exceptional customer service and support to veterans and eligible family members
• Staying up-to-date with program requirements and regulations
• Participating in training and professional development opportunities to enhance skills and knowledge

Key Responsibilities:

* Database Operations: + Perform database administration to ensure employment data accuracy for WFWNC clients + Input new data and correct existing data errors in the database + Verify data coding aligns with entry system and procedural standards + Apply Salesforce mainframe policy and data code changes + Review, scan, and index records while updating client information + Extract and release information in accordance with established regulations + Maintain Salesforce files (e.g., error audits, log creation, and file purging) + Resolve data inconsistencies and communicate effectively with government customers + Develop solutions to address automation contingency plans + Access automated programs to identify areas for Salesforce improvements

• Reporting & Compliance:

+ Produce database reports and analyze data for submission to WFWNC Director + Prepare monthly compliance reports reflecting Army Command drilldown items + Generate additional Salesforce reports as requested + Prepare responses to client department questions for government approval + Follow regulations and WFWNC Standard Operating Procedure (SOP) guidance + Safeguard confidentiality of service member Privacy Act and HIPAA information

• Team Coordination:

+ Set up and share work calendar with WFWNC Director and COR at the start of employment + Update shared calendar with events, meetings, and networking sessions + Apply interpersonal skills to collaborate with internal stakeholders and clients

Knowledge & Skills

* Knowledge of Veterans employment initiatives preferred

• Knowledge of privacy and data protection protocols (e.g. HIPAA, Privacy Act)
• Knowledge of standard office procedures
• Ability to interpret general direction and execute tasks independently
• Ability to work as a team member, manage time, and prioritize workload with little or no supervision
• Ability to analyze data patterns and trends to create comprehensive reports
• Ability to exercise sound judgment when handling sensitive and confidential information
• Strong organizational and communication skills (written and verbal)

Background

* Experience in a military career field preferred

• Experience coordinating or supporting program or project activities required
• Two (2) years of experience in administrative database entry required
• Experience using the Microsoft Office Suite proficiently required
• Experience maintaining accurate, organized records in digital and physical formats required
• Experience using various software programs to maintain database files and prepare reports required

Education

* Bachelor’s Degree or five (5) years of experience in education, counseling, workforce programs, social services, or recruiting required

Location

* Raleigh, NC 27607

Work Environment

* Individual’s primary workstation is located in an office area

• The noise level in this environment is low to moderate
• Regularly required to sit for extended periods up to 100% of the time
• Frequently required to move about to access file cabinets and use office equipment
• Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs

Clearance

* U.S. citizenship is required as it supports the U.S. federal government

Travel

* Travel may be required

Work Hours

* 40 hours

• 8 hours a day
• 5 days a week

Employment Classification

* Employment Classification Eligibility — Exempt

Relocation

* Not eligible for relocation benefits

Equal Opportunity Employer

arenaflex is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law.

How to Apply

If you are a motivated and detail-oriented individual with a passion for working with veterans, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!

Expected Salary

* Competitive salary range

Location

* Raleigh, NC

Job Date

* Thu, 05 Jun 2025 04:29:42 GMT

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