Experienced Full Stack Global Customer Support 3PL Warehousing Manager North America Spare Parts

At arenaflex, we're on a mission to revolutionize the way we approach healthcare and diagnostics. As a seasoned professional with a passion for logistics and supply chain management, you'll play a critical role in ensuring the seamless delivery of spare parts to our customers across North America. If you're ready to join a dynamic team that values innovation, collaboration, and excellence, we want to hear from you.

About arenaflex

arenaflex is a global leader in the healthcare and diagnostics industry, with a rich history of innovation and a commitment to making a positive impact on people's lives. Our team of over 100,000 employees across the globe is dedicated to advancing science, ensuring everyone has access to healthcare today and for generations to come. With a portfolio of over 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products, we're proud of our achievements and excited about the future.

The Role

As our Global Customer Support 3PL Warehousing Manager North America Spare Parts, you'll be responsible for maintaining and continuously improving the warehouse performance of our partner, FedEx, while ensuring the highest level of service quality and achieving quality objectives through daily actions. You'll serve as the primary contact for performance, technical, and process issues, and collaborate with our Business Partners to develop and implement process improvement strategies that increase service levels and performance.

Key Responsibilities

* Develop and analyze complex business processes across multiple operational areas, including physical warehousing and logistics processes, systems processes, and financial transactions.

• Collaborate with our Direct Procurement Department to implement supplier sourcing strategies that ensure high-quality transactional execution as part of the contracting process.
• Align with our Manager – Transportation and Logistics on issues and improvement areas related to Business Partner day-to-day execution.
• Analyze transactional activities with Business Partners and develop, compile, and publish KPIs that measure the effectiveness of these transactions.
• Establish systems, processes, and procedures to enhance the overall quality of Business Partner services.
• Monitor Business Partner compliance with contractual performance-based obligations and report non-compliance to Management.
• Facilitate the development of team/partner relationships between Business Partners and key internal stakeholders.
• Encourage Business Partners to proactively bring value-adding technological and procedural solutions that improve service and financial performance.

Minimum Qualifications

* Bachelor's Degree in Logistics, Business, Engineering, or Science with a strong logistics, business, and financial emphasis.

• 5+ years' experience in Supply Chain Management and/or Procurement (warehousing, transportation, distribution, supplier sourcing/management) or equivalent experience.
• Strong problem-solving and analytical skills.
• Experience in leading projects and project teams (project management).
• Demonstrated process improvement experience.
• Change management skills.
• Communication, interpersonal, and stakeholder management skills with all levels of organization.
• Supplier relationship management experience or equivalent.

Preferences

* Master's degree in Logistics, Business, Engineering, or Science.

• Extensive knowledge of SAP (SAP WM or EWM) or equivalent.
• Six Sigma Green Belt or equivalent training.
• Knowledge of Lean Logistics principles.
• Skilled with Tableau and other data analytic/presentation tools.

Additional Information

* Relocation benefits are provided with this job posting.

• Location: Indianapolis Headquarters campus strongly preferred, though remote work may be considered. If remote, a minimum of 50% of monthly working time on site in Indianapolis.
• Travel time: 3-4 weeks estimated travel time per year.
• Expected salary range: $102,300/yr to $189,900/yr. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.
• A discretionary annual bonus may be available based on individual and Company performance.
• This position also qualifies for the benefits detailed at the link provided below.

Why Join arenaflex?

* We're a global leader in the healthcare and diagnostics industry, with a rich history of innovation and a commitment to making a positive impact on people's lives.

• We offer a dynamic and collaborative work environment that values excellence, innovation, and teamwork.
• We provide opportunities for professional growth and development, with a focus on continuous learning and improvement.
• We offer a comprehensive benefits package, including relocation benefits, a discretionary annual bonus, and access to our global network of employees.

How to Apply

If you're a seasoned professional with a passion for logistics and supply chain management, we want to hear from you. Please submit your application, including your resume and a cover letter, to the link provided below. We can't wait to hear from you and explore how you can join our team at arenaflex. Apply for this job Apply for this job