Experienced Full Stack Field Service Sales Support Engineer – U2 Aircraft Program Support

Are you a highly motivated and experienced professional with a passion for delivering exceptional customer support in the aerospace industry? Do you have a strong background in aircraft systems troubleshooting, technical documentation, and team leadership? If so, we invite you to join arenaflex as an Experienced Full Stack Field Service Sales Support Engineer – U2 Aircraft Program Support.

About arenaflex

arenaflex is a leading global aerospace company that is committed to delivering innovative solutions to our customers. With a rich history of innovation and a passion for purposeful innovation, we are dedicated to helping keep people safe and solving the world's most complex challenges. Our people are the driving force behind our success, and we are proud to offer a culture that empowers employees to think big, lead with a growth mindset, and make the impossible a reality.

Job Summary

As an Experienced Full Stack Field Service Sales Support Engineer – U2 Aircraft Program Support, you will play a critical role in supporting the Customer Support Center (CSC) for the U-2 Program. Your primary duties will include managing the Field Incident Report process, providing reports and data for aircraft parts, and serving as a key liaison to the field. You will also be responsible for developing U-2 aircraft training materials, executing delivery to onsite at customer locations around the world, and participating in hardware integration activities for new products.

Key Responsibilities

* Manage the Field Incident Report process, including data collection, analysis, and reporting

• Provide reports and data for aircraft parts, including statistics and reliability data
• Serve as a key liaison to the field, including communication with engineering and other stakeholders
• Develop U-2 aircraft training materials, including classroom and practical instruction
• Execute delivery of training materials to onsite at customer locations around the world
• Participate in hardware integration activities for new products, including developing effective training and field support solutions
• Support product integration, modifications, and performance/reliability enhancements to product in accordance with specific customer specifications
• Establish and direct a training system, including classroom and practical instruction to provide technical knowledge for the maintenance, repair, and operation of systems, according to established procedures

Essential Qualifications

* Minimum seven years of aircraft experience

• Experience with aircraft systems troubleshooting
• Experience with power-on operational checks
• Interpret tech data/ Familiarity with Technical Manuals
• Will work with and lead teams
• Strong Computer Skills including MS Office Applications
• Candidate must have final Secret clearance

Desired Skills

* U-2 avionics/electrical

• U-2 Electronic Warfare system and data link
• U-2 Airframe
• Fiber optics repair
• Time domain reflectometer
• Network analyzer
• Blue print reading
• AF Forms 781
• Read and interpret wiring diagrams
• Informal OJT provider
• Strong interpersonal and communication (both verbal and written) skills and the ability to effectively work within a workforce

Skills and Competencies

* Strong analytical and problem-solving skills

• Excellent communication and interpersonal skills
• Ability to work effectively in a team environment
• Strong technical skills, including experience with aircraft systems troubleshooting and technical documentation
• Ability to adapt to changing priorities and deadlines
• Strong computer skills, including experience with MS Office Applications

Career Growth Opportunities and Learning Benefits

* arenaflex offers a comprehensive benefits package, including flexible work schedules, competitive pay, and comprehensive benefits

• Opportunities for career growth and professional development, including training and education programs
• Collaborative and inclusive work environment that fosters innovation and creativity
• Access to cutting-edge technology and resources to support your work

Work Environment and Company Culture

* arenaflex is committed to creating a culture that empowers employees to think big, lead with a growth mindset, and make the impossible a reality

• Our people are the driving force behind our success, and we are proud to offer a culture that values diversity, equity, and inclusion
• arenaflex is an equal opportunity employer, and we welcome applications from qualified candidates from diverse backgrounds

Compensation, Perks, and Benefits

* Competitive salary range: $114,700 - $198,720 per year

• Comprehensive benefits package, including flexible work schedules, competitive pay, and comprehensive benefits
• Opportunities for career growth and professional development, including training and education programs
• Collaborative and inclusive work environment that fosters innovation and creativity
• Access to cutting-edge technology and resources to support your work

How to Apply

If you are a motivated and experienced professional with a passion for delivering exceptional customer support in the aerospace industry, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you!

Equal Opportunity Employer

arenaflex is an equal opportunity employer, and we welcome applications from qualified candidates from diverse backgrounds. We are committed to creating a culture that values diversity, equity, and inclusion, and we are proud to offer a workplace that is free from discrimination and harassment.

Security Clearance

This position requires a government security clearance, and you must be a US Citizen for consideration.

Work Schedule

The work associated with this position will be performed onsite at a designated arenaflex facility. The work schedule is 4x10 hour day, 3 days off per week.

Telework Classification

Employee will work on-site full-time.

Application Window

The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration. Apply for this job