Experienced Customer Logistics Manager – Supply Chain Solutions

At arenaflex, we're not just a logistics company – we're a team of industry-leading experts dedicated to delivering exceptional supply chain solutions to Fortune 500 businesses and innovative startups alike. As a Customer Logistics Manager in our Supply Chain Solutions division, you'll play a pivotal role in overseeing the day-to-day operations within an assigned function, ensuring the attainment of daily operational goals, and leading a team of direct reports.

About arenaflex

arenaflex is a Fortune 500 company that has been a driving force in the logistics industry for decades. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction. Our team is made up of proud women and men in logistics who work alongside military reserve and veterans every day. We're a company that values diversity, equity, and inclusion, and we're dedicated to creating a workplace that's welcoming and inclusive for all.

Job Summary

As a Customer Logistics Manager, you'll be responsible for leading a team of logistics professionals, managing day-to-day planning and scheduling, and ensuring compliance with state, local, and federal regulations. You'll also be responsible for customer service satisfaction and expectation management, staffing performance management and development, and health and safety management. If you're a motivated and experienced logistics professional with a passion for leadership and customer satisfaction, we want to hear from you!

Key Responsibilities

* Lead a team of logistics professionals to achieve daily operational goals and objectives

• Manage day-to-day planning and scheduling to ensure efficient and effective logistics operations
• Ensure compliance with state, local, and federal regulations, including health and safety standards
• Develop and implement strategies to improve customer service satisfaction and expectation management
• Manage staffing performance and development, including training and coaching direct reports
• Collaborate with cross-functional teams to achieve business objectives and improve logistics operations
• Perform other duties as assigned by management

Essential Functions

* Customer service satisfaction and expectation management

• Staffing performance management and development of exempt and non-exempt employees
• Manage day-to-day planning and scheduling
• Health and Safety Management
• State/Local/Federal regulations compliance

Additional Responsibilities

* Perform other duties as assigned by management

Skills and Abilities

* Ability to work within international functional teams

• High-level analytical ability where problems are unusual and difficult
• Demonstrated technical and professional skills in job-related area
• Off-shift support in the event of critical customer network disruption or crisis
• Makes decisions in a timely manner
• Strong oral and written communications skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail-oriented with excellent follow-up practices
• Proficiency in MS Office (Word, Excel, PowerPoint, and Access) is required
• Logistics industry knowledge is advanced required
• Knowledge and understanding of Customer/Company local and Federal regulations is advanced required
• Fundamental knowledge of Supply Chain Management components is intermediate required
• Strong knowledge of Manufacturing and Production is advanced required

Qualifications

* H.S. diploma/GED required

• Bachelor's degree in Business, Logistics, Supply Chain preferred
• Two (2) years or more relevant experience in supply chain, logistics, warehouse, or industry-related field required
• One (1) year or more direct supervisory/leadership experience required
• Proficiency in MS Office (Word, Excel, PowerPoint, and Access) is required
• Logistics industry knowledge is advanced required
• Knowledge and understanding of Customer/Company local and Federal regulations is advanced required
• Fundamental knowledge of Supply Chain Management components is intermediate required
• Strong knowledge of Manufacturing and Production is advanced required

Benefits and Perks

* Medical, dental, vision benefits start at 30 days

• 401(k) savings plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that actually save you money on tools, cars, appliances, travel, and more
• All major holidays paid and paid time off within your first year
• Up to 12 weeks paid maternity leave
• Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options
• Paid time off for vacation, illness, bereavement, family, and parental leave
• Tax-advantaged 401(k) retirement savings plan

Work Environment and Culture

* arenaflex is a fast-paced and dynamic work environment that requires flexibility and adaptability

• We're a company that values diversity, equity, and inclusion, and we're dedicated to creating a workplace that's welcoming and inclusive for all
• Our team is made up of proud women and men in logistics who work alongside military reserve and veterans every day
• We're a company that's committed to innovation and excellence, and we're always looking for ways to improve our operations and services

Compensation and Benefits

* Salary: $65,000 per year

• Benefits: Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options
• Paid time off for vacation, illness, bereavement, family, and parental leave
• Tax-advantaged 401(k) retirement savings plan
• Discounted employee stock purchase options
• Quality employee discounts that actually save you money on tools, cars, appliances, travel, and more

How to Apply

If you're a motivated and experienced logistics professional with a passion for leadership and customer satisfaction, we want to hear from you! Apply now by clicking the link below: Apply for the job now! We're an equal opportunity employer and welcome applications from diverse candidates. We're proud to be a company that values diversity, equity, and inclusion, and we're dedicated to creating a workplace that's welcoming and inclusive for all. Apply for this job