Experienced Customer Logistics Manager - Dedicated Transportation (Wed-Sat Night Shift)

Are you a results-driven logistics professional with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments and have a proven track record of leading high-performing teams? If so, we invite you to join arenaflex, a world-class logistics and transportation company, as an Experienced Customer Logistics Manager - Dedicated Transportation (Wed-Sat Night Shift).

About arenaflex

arenaflex is a leading provider of logistics and transportation solutions, serving some of the world's most respected brands. With a rich history spanning over 85 years, we have built a reputation for excellence, innovation, and customer satisfaction. Our team of dedicated professionals is passionate about delivering exceptional service, and we're committed to helping our customers succeed in an ever-changing marketplace.

Job Summary

As an Experienced Customer Logistics Manager - Dedicated Transportation (Wed-Sat Night Shift), you will be responsible for leading a team of logistics professionals in delivering exceptional customer experiences. You will oversee the day-to-day operations of our dedicated transportation services, ensuring that our customers receive timely, reliable, and cost-effective solutions. Your expertise will be instrumental in driving business growth, improving operational efficiency, and fostering a culture of innovation and excellence within our organization.

Key Responsibilities

* Lead a team of logistics professionals in delivering exceptional customer experiences

• Oversee the day-to-day operations of our dedicated transportation services
• Develop and implement strategies to drive business growth, improve operational efficiency, and enhance customer satisfaction
• Collaborate with cross-functional teams to ensure seamless execution of logistics operations
• Analyze data and metrics to identify areas for improvement and implement process enhancements
• Develop and maintain strong relationships with customers, vendors, and internal stakeholders
• Ensure compliance with all relevant regulations, laws, and arenaflex policies and procedures
• Perform other duties as assigned by management

Essential Functions

* Customer service satisfaction and expectation management

• Staffing performance management and development of exempt and non-exempt employees
• Manage day-to-day planning and scheduling
• Health and Safety Management
• State/Local/Federal regulations compliance

Additional Responsibilities

* Performs other duties as assigned by management

Skills and Abilities

* Ability to work within international functional teams

• High-level analytical ability where problems are unusual and difficult
• Demonstrated technical and professional skills in job-related area
• Off-shift support in the event of critical customer network disruption or crisis
• Makes decisions in a timely manner
• Strong oral and written communications skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail-oriented with excellent follow-up practices
• Proficiency in MS Office (Word, Excel, PowerPoint, and Access) is required
• Logistics industry knowledge is advanced required
• Knowledge and understanding of Customer/Company local and Federal regulations is advanced required
• Fundamental knowledge of Supply Chain Management components is intermediate required
• Strong knowledge of Manufacturing and Production is advanced required

Qualifications

* H.S. diploma/GED required

• Bachelor's degree in Business, Logistics, Supply Chain preferred
• Two (2) years or more relevant experience in supply chain, logistics, warehouse, or industry-related field required
• One (1) year or more direct supervisory/leadership experience required
• Proficiency in MS Office (Word, Excel, PowerPoint, and Access) is required
• Logistics industry knowledge is advanced required
• Knowledge and understanding of Customer/Company local and Federal regulations is advanced required
• Fundamental knowledge of Supply Chain Management components is intermediate required
• Strong knowledge of Manufacturing and Production is advanced required

Work Environment and Company Culture

arenaflex is committed to creating a work environment that is inclusive, diverse, and supportive. We believe in fostering a culture of innovation, collaboration, and continuous learning. Our team of professionals is passionate about delivering exceptional service, and we're committed to helping our customers succeed in an ever-changing marketplace.

Compensation and Benefits

arenaflex offers a comprehensive compensation and benefits package, including:

• Competitive salary range: $60K - $75K
• Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options
• Paid time off for vacation, illness, bereavement, family, and parental leave
• Tax-advantaged 401(k) retirement savings plan
• Opportunities for professional growth and development
• Collaborative and dynamic work environment

How to Apply

If you're a results-driven logistics professional with a passion for delivering exceptional customer experiences, we invite you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!

Equal Opportunity Employer

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a work environment that is inclusive, diverse, and supportive. Apply for this job