Experienced Full Stack Logistics Manager – Supply Chain Operations and Customer Management
Are you a seasoned logistics professional with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? Look no further than arenaflex, a leading provider of supply chain solutions to Fortune 500 businesses and innovative startups alike. We're seeking an experienced Full Stack Logistics Manager to join our team in Nashville, TN, and drive our Supply Chain Solutions division forward.
About arenaflex
At arenaflex, we're more than just a logistics company – we're a team of industry-leading experts dedicated to helping our clients navigate the complexities of the supply chain. With a rich history of innovation and a commitment to excellence, we've built a reputation as a trusted partner to some of the world's most recognizable brands. Our team is made up of proud women and men in logistics, many of whom are military veterans or reservists, and we're proud to offer a supportive and inclusive work environment that values diversity and promotes career growth.
Job Summary
As a Full Stack Logistics Manager at arenaflex, you'll be responsible for overseeing the day-to-day operations within an assigned function, leading a team of direct reports, and driving the attainment of daily operational goals. You'll work closely with cross-functional teams to ensure seamless execution of customer orders, manage relationships with key stakeholders, and develop and implement process improvements to drive efficiency and cost savings.
Key Responsibilities
* Oversee the day-to-day operations within an assigned function, including customer service, account management, and logistics operations
- Lead a team of direct reports, providing coaching, guidance, and development opportunities to ensure team members are equipped to succeed
- Develop and implement process improvements to drive efficiency, cost savings, and customer satisfaction
- Collaborate with cross-functional teams to ensure seamless execution of customer orders and resolve any issues that may arise
- Manage relationships with key stakeholders, including customers, vendors, and internal teams
- Analyze data and metrics to identify trends and areas for improvement, and develop strategies to address these opportunities
- Stay up-to-date on industry trends, best practices, and regulatory requirements, and apply this knowledge to drive business growth and improvement
Essential Functions
* Customer service satisfaction and expectation management
- Staffing performance management and development of exempt and non-exempt employees
- Manage day-to-day planning and scheduling
- Health and Safety Management
- State/Local/Federal regulations compliance
Additional Responsibilities
* Performs other duties as assigned
Skills and Abilities
* Ability to work within international functional teams
- High-level analytical ability where problems are unusual and difficult
- Demonstrated technical and professional skills in job-related area
- Off-shift support in the event of critical customer network disruption or crisis
- Makes decisions in a timely manner
- Strong oral and written communications skills
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Ability to work independently and as a member of a team
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Capable of multi-tasking, highly organized, with excellent time management skills
- Detail-oriented with excellent follow-up practices
- Proficiency in MS Office (Word, Excel, PowerPoint, and Access) is required
- Logistics industry knowledge is advanced required
- Knowledge and understanding of Customer/Company local and Federal regulations is advanced required
- Fundamental knowledge of Supply Chain Management components is intermediate required
- Strong knowledge of Manufacturing and Production is advanced required
Qualifications
* H.S. diploma/GED required
- Bachelor's degree in Business, Logistics, Supply Chain preferred
- Two (2) years or more relevant experience in supply chain, logistics, warehouse, or industry-related field required
- One (1) year or more direct supervisory/leadership experience required
- Proficiency in MS Office (Word, Excel, PowerPoint, and Access) is required
- Logistics industry knowledge is advanced required
- Knowledge and understanding of Customer/Company local and Federal regulations is advanced required
- Fundamental knowledge of Supply Chain Management components is intermediate required
- Strong knowledge of Manufacturing and Production is advanced required
Benefits and Compensation
* Competitive salary range: $60,000 - $70,000 per year
- Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options
- Paid time off for vacation, illness, bereavement, family, and parental leave
- Tax-advantaged 401(k) retirement savings plan
- Opportunities for career growth and professional development
- Collaborative and inclusive work environment
- Recognition and rewards for outstanding performance
How to Apply
If you're a motivated and experienced logistics professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you!
Equal Opportunity Employer
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity and promotes career growth. Apply for this job