Experienced Customer Logistics Manager – Supply Chain Solutions

At arenaflex, we're not just a logistics company – we're a team of industry-leading experts who make supply chain solutions happen for Fortune 500 businesses and innovative startups alike. As a Customer Logistics Manager in our Supply Chain Solutions division, you'll be at the forefront of our operations, overseeing day-to-day activities and driving success in a fast-paced environment.

About arenaflex

arenaflex is a Fortune 500 company that's been a leader in the logistics industry for decades. We're proud to offer a diverse range of benefits, advancement opportunities, and a work environment that's as dynamic as it is supportive. Our team is made up of proud women and men in logistics who work alongside military reserve and veterans every day. We're committed to creating a workplace that's inclusive, equitable, and empowering for all.

Job Summary

We're seeking an experienced Customer Logistics Manager to join our team in Lansing, MI. As a key member of our Supply Chain Solutions division, you'll be responsible for overseeing the day-to-day operations within an assigned function, leading direct reports, and attaining daily operational goals. If you're a logistics professional with a passion for leadership, customer satisfaction, and supply chain management, we want to hear from you.

Key Responsibilities

* Oversee the day-to-day operations within an assigned function, including customer service satisfaction and expectation management

• Lead direct reports, including exempt and non-exempt employees, and develop their skills and performance
• Manage day-to-day planning and scheduling, ensuring efficient use of resources and meeting customer needs
• Ensure compliance with state, local, and federal regulations, as well as arenaflex's health and safety policies
• Perform other duties as assigned, including off-shift support in the event of critical customer network disruption or crisis

Essential Functions

* Customer service satisfaction and expectation management

• Staffing performance management and development of exempt and non-exempt employees
• Manage day-to-day planning and scheduling
• Health and Safety Management
• State/Local/Federal regulations compliance

Additional Responsibilities

* Perform other duties as assigned

Skills and Abilities

* Ability to work within international functional teams

• High-level analytical ability, with the ability to solve unusual and difficult problems
• Demonstrated technical and professional skills in job-related areas
• Off-shift support in the event of critical customer network disruption or crisis
• Makes decisions in a timely manner
• Strong oral and written communications skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail-oriented with excellent follow-up practices
• Proficiency in MS Office (Word, Excel, PowerPoint, and Access) is required
• Logistics industry knowledge is advanced required
• Knowledge and understanding of Customer/Company local and Federal regulations is advanced required
• Fundamental knowledge of Supply Chain Management components is intermediate required
• Strong knowledge of Manufacturing and Production is advanced required

Qualifications

* H.S. diploma/GED required

• Bachelor's degree in Business, Logistics, Supply Chain preferred
• Two (2) years or more relevant experience in supply chain, logistics, warehouse, or industry-related field required
• One (1) year or more direct supervisory/leadership experience required
• Proficiency in MS Office (Word, Excel, PowerPoint, and Access) is required
• Logistics industry knowledge is advanced required
• Knowledge and understanding of Customer/Company local and Federal regulations is advanced required
• Fundamental knowledge of Supply Chain Management components is intermediate required
• Strong knowledge of Manufacturing and Production is advanced required

Benefits and Perks

* Medical, dental, vision benefits start at 30 days

• 401(k) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that actually save you money on tools, cars, appliances, travel, and more
• All major holidays paid and paid time off within your first year
• Up to 12 weeks paid maternity leave
• Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options
• Paid time off for vacation, illness, bereavement, family, and parental leave
• Tax-advantaged 401(k) retirement savings plan

Work Environment and Culture

* Dynamic and supportive work environment

• Opportunities for advancement and professional growth
• Collaborative and inclusive team culture
• Flexible work arrangements and work-life balance
• Recognition and rewards for outstanding performance
• Opportunities for professional development and training

Compensation and Benefits

* Salary: $65,000 per year, paid twice per month

• Benefits: comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options
• Paid time off for vacation, illness, bereavement, family, and parental leave
• Tax-advantaged 401(k) retirement savings plan
• Opportunities for advancement and professional growth

How to Apply

If you're a motivated and experienced logistics professional looking for a new challenge, we want to hear from you. Apply now to join our team as a Customer Logistics Manager in Lansing, MI. Don't miss out on this opportunity to be part of a dynamic and supportive work environment, with opportunities for advancement and professional growth. Apply for this job