Experienced Part-Time Customer Experience Banker – Growing Customer Relationships and Achieving Financial Goals at arenaflex

At arenaflex, we're committed to empowering our customers to achieve their financial goals and build strong relationships with our team. As a Customer Experience Banker, you'll play a vital role in delivering exceptional customer service, growing customer relationships, and driving business growth. If you're passionate about helping others and have a knack for building strong relationships, we'd love to hear from you.

About arenaflex

arenaflex is a leading financial institution dedicated to providing innovative banking solutions to individuals, businesses, and communities. With a rich history of serving our customers, we're proud to offer a welcoming and inclusive team environment where you can grow your skills, build your career, and make a real difference in people's lives.

Job Summary

As a Customer Experience Banker, you'll be responsible for providing exceptional customer service, growing customer relationships, and driving business growth. You'll work closely with our customers to understand their financial goals and needs, recommend appropriate deposit and other banking products and services, and process customer transactions accurately and efficiently. If you're a motivated and customer-focused individual with a passion for building strong relationships, we'd love to hear from you.

Key Responsibilities

* Provide exceptional customer service and effectively resolve customer issues

• Be proficient in understanding and educating customers on consumer deposit products
• Proactively identify opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners
• Educate and refer customers to other areas of the bank to deepen relationships and build a strong partnership
• Adhere to all operational, security, risk, and regulatory policies and procedures
• Demonstrate acumen in sales, customer service, relationship management, banking, communication, and presentation
• Other duties as assigned

Basic Qualifications

* High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role

• Bachelor's Degree preferred

Preferred Qualifications

* 1 year or more in customer service in banking, financial services, or goal-driven retail sales

• Cash handling skills
• Comfort with technology such as mobile services and online banking services

Work Environment and Company Culture

At arenaflex, we're committed to creating a welcoming and inclusive team environment where you can grow your skills, build your career, and make a real difference in people's lives. Our branch banking roles offer a unique opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. We're combining the best of both worlds: in-office and work-from-home arrangements to deepen connections, maintain a strong community, and do your best work.

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping you grow your skills and build your career. As a Customer Experience Banker, you'll have access to a range of training and development opportunities, including:

• On-the-job training and coaching
• Regular feedback and performance evaluations
• Opportunities for advancement and career growth
• Access to industry-leading technology and tools
• A supportive and inclusive team environment

Compensation, Perks, and Benefits

At arenaflex, we're committed to offering competitive compensation, perks, and benefits to our employees. As a Customer Experience Banker, you'll enjoy:

• Competitive hourly rate
• Opportunities for overtime pay
• Comprehensive benefits package, including medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and holidays
• Access to industry-leading technology and tools

How to Apply

If you're a motivated and customer-focused individual with a passion for building strong relationships, we'd love to hear from you. To apply for this exciting opportunity, please submit your resume and cover letter to our online application portal. We can't wait to hear from you!

Equal Opportunity Employer

arenaflex is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.

Tobacco-Free Hiring Practice

arenaflex does not accept solicitation from Third Party Recruiters for any position. We're committed to hiring the best talent and building a diverse and inclusive team.

Agency Statement

arenaflex will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Apply for this job