Experienced Part-Time Customer Experience Banker – Cincinnati Branch

At arenaflex, we're dedicated to delivering exceptional customer experiences that exceed our customers' expectations. As a part-time Customer Experience Banker, you'll play a vital role in helping us achieve this goal by providing top-notch service, building strong relationships, and driving business growth. If you're passionate about delivering exceptional customer experiences and have a knack for sales, we want to hear from you!

About arenaflex

arenaflex is a leading financial institution that's committed to helping our customers achieve their financial goals. We're a team of passionate professionals who are dedicated to delivering exceptional customer experiences, building strong relationships, and driving business growth. Our branch banking roles offer a welcoming and inclusive team environment where you'll be empowered to make a real difference in our customers' lives.

Job Summary

As a part-time Customer Experience Banker, you'll be responsible for providing exceptional customer service, building strong relationships, and driving business growth. You'll work closely with our customers to understand their financial goals and needs, and provide personalized recommendations to help them achieve their objectives. You'll also be responsible for processing customer transactions accurately and efficiently, balancing daily, and adhering to all operational, security, risk, and regulatory policies and procedures.

Key Responsibilities

* Provide exceptional customer service and effectively resolve customer issues

• Be proficient in understanding and educating customers on consumer deposit products
• Proactively identify opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners
• Educate and refer customers to other areas of the bank to deepen relationships and build a strong partnership
• Adhere to all operational, security, risk, and regulatory policies and procedures
• Demonstrate acumen in sales, customer service, relationship management, banking, communication, and presentation
• Perform other duties as assigned

Basic Qualifications

* High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role

• Bachelor's Degree is preferred

Preferred Qualifications

* 1 year or more in customer service in banking, financial services, or goal-driven retail sales

• Cash handling skills
• Comfort with technology such as mobile services and online banking services

Work Environment and Culture

At arenaflex, we're committed to creating a work environment that's inclusive, diverse, and supportive. We believe that our employees are our greatest asset, and we're dedicated to providing them with the tools, training, and resources they need to succeed. Our branch banking roles offer a welcoming and inclusive team environment where you'll be empowered to make a real difference in our customers' lives.

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. We offer a range of training programs, mentorship opportunities, and career development resources to help you achieve your goals. Whether you're looking to advance your career or transition into a new role, we're committed to supporting your growth and development.

Compensation, Perks, and Benefits

At arenaflex, we're committed to providing our employees with a comprehensive compensation package that includes competitive salaries, benefits, and perks. Our compensation package includes:

• Competitive salary
• Comprehensive benefits package
• Paid time off and holidays
• Opportunities for career growth and development
• Recognition and rewards for outstanding performance

How to Apply

If you're passionate about delivering exceptional customer experiences and have a knack for sales, we want to hear from you! To apply for this role, please submit your resume and cover letter to our online application portal. We can't wait to hear from you!

Equal Opportunity Employer

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating a work environment that's inclusive, diverse, and supportive. If you're passionate about delivering exceptional customer experiences and have a knack for sales, we want to hear from you!

Note to Agency Recruiters

arenaflex will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any arenaflex colleagues, directly or indirectly, will be considered arenaflex property. Recruiting agencies must have a valid, written, and fully executed Master Service Agreement and Statement of Work for consideration. Apply for this job