Experienced Customer Experience Banker - Part Time – Westfield, IN at arenaflex

At arenaflex, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Customer Experience Banker - Part Time, you'll play a vital role in helping our customers achieve their financial goals while providing top-notch service and support. If you're passionate about delivering world-class customer experiences and have a knack for building strong relationships, we want to hear from you!

About arenaflex

arenaflex is a leading financial institution dedicated to helping our customers succeed. With a rich history of innovation and a commitment to community involvement, we're proud to be a trusted partner for individuals, businesses, and communities across the country. Our team of experts is passionate about delivering exceptional customer experiences, and we're always looking for talented individuals who share our vision.

Job Summary

As a Customer Experience Banker - Part Time, you'll be responsible for providing exceptional customer service and support to our walk-in customers. You'll be a Financial Concierge, helping our customers achieve their financial goals and grow their relationships with arenaflex. You'll be proficient in understanding and educating customers on consumer deposit products, proactively identifying opportunities to grow customer relationships, and adhering to all operational, security, risk, and regulatory policies and procedures.

Key Responsibilities

* Provide excellent customer service and effectively resolve customer issues

• Be proficient in understanding and educating customers on consumer deposit products
• Proactively identify opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners
• Educate and refer customers to other areas of the bank to deepen relationships and build a strong partnership
• Adhere to all operational, security, risk, and regulatory policies and procedures
• Demonstrate acumen in sales, customer service, relationship management, banking, communication, and presentation
• Perform other duties as assigned

Basic Qualifications

* High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role

• Bachelor's Degree preferred

Preferred Qualifications

* 1 year or more in customer service in banking, financial services, or goal-driven retail sales

• Cash handling skills
• Comfort with technology such as mobile services and online banking services

Work Environment and Culture

At arenaflex, we're committed to creating a workplace that's inclusive, diverse, and supportive. Our team members enjoy a collaborative and dynamic work environment that encourages creativity, innovation, and growth. We offer a range of benefits and perks, including:

• Competitive salary and bonus structure
• Comprehensive health and wellness programs
• Retirement savings plan with company match
• Paid time off and holidays
• Opportunities for professional development and career growth
• Flexible work arrangements, including remote work options

Compensation and Benefits

arenaflex offers a competitive salary and bonus structure, as well as a range of benefits and perks. We're committed to providing our team members with the resources and support they need to succeed in their roles and achieve their career goals.

How to Apply

If you're passionate about delivering exceptional customer experiences and have a knack for building strong relationships, we want to hear from you! Please submit your application, including your resume and a cover letter, to our online application portal. We can't wait to hear from you!

Equal Opportunity Employer

arenaflex is an Equal Opportunity Employer. We're committed to creating a workplace that's inclusive, diverse, and supportive. We welcome applications from qualified candidates of all backgrounds and perspectives.

Tobacco-Free Hiring Practice

arenaflex is a tobacco-free employer. We're committed to providing a healthy and safe work environment for our team members.

Note to Agency Recruiters

arenaflex will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any arenaflex colleagues, directly or indirectly, will be considered arenaflex property. Recruiting agencies must have a valid, written, and fully executed Master Service Agreement and Statement of Work for consideration. Apply for this job