Experienced Customer Administrative Specialist, Government (Remote - Virginia) - Sales and Customer Relationship Development

At arenaflex, we're committed to empowering our customers with innovative solutions that drive insights and improve operations. As a Customer Administrative Specialist, Government (Remote - Virginia), you'll play a vital role in our public safety sales team, working closely with law enforcement and public safety agencies to provide tools that make a tangible impact in communities. If you're passionate about sales, customer relationships, and making a difference, we invite you to join our dynamic team.

About arenaflex

arenaflex is a leading provider of risk assessment solutions, serving government agencies and law enforcement worldwide. Our cutting-edge technology and expertise help drive insights from complex data sets, enhancing investigations, and making timely, informed decisions. With a strong focus on innovation and customer satisfaction, we're dedicated to creating a better future for our customers and the communities they serve.

About the Job

As a Customer Administrative Specialist, Government (Remote - Virginia), you'll be responsible for developing a portfolio of buying customers through outbound sales contact and pursuing sales leads. Your primary objectives will include:

• Making outbound sales contact (including cold calling) and pursuing sales leads to develop a portfolio of buying customers
• Accepting orders, closing sales, maintaining customer records, and completing required documentation
• Identifying and qualifying prospective customers as well as recording sales prospecting activity in salesforce
• Representing an assigned product line that may overlap other sales teams' territories, if applicable
• Working with territory/account, product/services, or sales processes with limited complexity
• Informing customers of new product/service introductions and prices
• Maintaining communication with the Sales Director and Team Lead
• Maintaining a proficient understanding of Accurint and the ability to demonstrate platform and discuss pricing plans

Qualifications

To excel in this role, you'll need:

• A Bachelor's degree or equivalent work experience
• Ability to develop an understanding of key business drivers and apply this knowledge in your work
• Ability to multitask and respond effectively to changing priorities and/or situations
• Self-motivation and the ability to work independently
• Proficiency in use of Salesforce and other internal operational systems
• Ability to present information in an appropriate style and make technical information clear
• Ability to persuade others/clients in standard situations
• Professional demeanor and strong work ethic

Skills and Competencies

To succeed in this role, you'll need to possess:

• Excellent communication and interpersonal skills
• Strong sales and customer relationship development skills
• Ability to work in a fast-paced environment with multiple priorities
• Proficiency in Microsoft Office and Google Suite
• Strong analytical and problem-solving skills
• Ability to adapt to changing situations and priorities
• Strong organizational and time management skills

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. As a Customer Administrative Specialist, Government (Remote - Virginia), you'll have access to:

• Ongoing training and development opportunities
• Mentorship and coaching from experienced sales professionals
• Opportunities for career advancement and professional growth
• A dynamic and supportive work environment
• Collaborative team culture and open communication

Work Environment and Company Culture

arenaflex is a remote-friendly company, offering a flexible and dynamic work environment. Our company culture is built on:

• Collaboration and teamwork
• Innovation and creativity
• Customer satisfaction and loyalty
• Continuous learning and development
• Diversity, equity, and inclusion

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including:

• Salary range: $ [insert salary range]
• Bonus structure: [insert bonus structure]
• Benefits package: [insert benefits package]
• Paid time off: [insert paid time off]
• Professional development opportunities: [insert professional development opportunities]

Equal Opportunity Employer

arenaflex is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We welcome applications from candidates of diverse backgrounds and underrepresented groups.

Accommodations and Accessibility

arenaflex is committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or contacting us at 1-855-833-5120.

How to Apply

If you're passionate about sales, customer relationships, and making a difference, we invite you to apply for this exciting opportunity. Please submit your application through our website or by clicking the "Apply for the job now!" link below. Apply for this job We look forward to hearing from you! Apply for this job