Experienced Full Stack Data Scientist – Customer Analytics and Fraud Prevention (Remote)
At arenaflex, we're on a mission to redefine the way businesses and individuals interact with data. As a global leader in data and technology, we empower opportunities for people and businesses worldwide. Our unique combination of data, analytics, and software helps us tackle complex challenges in various industries, from financial services to healthcare, automotive, and more. We're now seeking an experienced Full Stack Data Scientist to join our team in Customer Analytics and Fraud Prevention. As a key member of our analytics team, you'll play a crucial role in helping us prevent the creation of fraudulent accounts for online banks, lenders, and other financial services providers. Your expertise will be instrumental in tracking user interactions on their devices, analyzing data, and presenting results to clients to optimize performance and support expansion opportunities.
About the Role:
As a Data Scientist in Customer Analytics and Fraud Prevention, you'll be responsible for conducting prospect-facing technical analysis, computing and presenting Return on Investment (ROI) for all sales engagements. You'll also perform technical analysis for existing clients, presenting results to optimize performance and support expansion opportunities. Your role will bridge the gap between revenue and technical departments, promoting revenue generation and retention. You'll collaborate with Sales, Client Success, Product, and Implementation Engineering teams to understand customer use cases and application flows. You'll distill customer needs and revenue opportunities into achievable technical milestones, guiding Data Science and Engineering development efforts. Additionally, you'll support the Sales Engineering team in guiding customer analyses to win proof of value trials, convert prospects to clients, and expand customer usage.
Responsibilities:
- Conduct prospect-facing technical analysis to compute and present Return on Investment (ROI) for all sales engagements. - Perform technical analysis for existing clients and present results to optimize performance and support expansion opportunities. - Bridge the gap between revenue and technical departments to promote revenue generation and retention. - Collaborate with Sales, Client Success, Product, and Implementation Engineering teams to understand customer use cases and application flows. - Distill customer needs and revenue opportunities into achievable technical milestones, guiding Data Science and Engineering development efforts. - Support the Sales Engineering team in guiding customer analyses to win proof of value trials, convert prospects to clients, and expand customer usage. - Create enablement materials, including best practices, reference guides, FAQs, video content, and analysis walk-throughs, to coach customers and partners on realizing and quantifying value. - Share voice-of-customer and data-driven conclusions to inform product strategy.
Qualifications:
- Bachelor's degree in a quantitative field such as Finance, Statistics, Mathematics, Operations Research, Engineering, or Computer Science. - 3+ years of experience in fraud management, fraud strategy, or fraud operations, developing fraud prevention strategies and procedures. - Experience in fraud detection, data analysis, or a related field. - Proficiency in handling large datasets using SQL and Python. Experience with data analytics software and tools, including Snowflake, Looker, and GitHub. - Comfortable presenting results internally and externally.
Benefits and Perks:
- Great compensation package and bonus plan - Core benefits including medical, dental, vision, and matching 401K - Flexible work environment, ability to work remote, hybrid, or in-office - Flexible time off including volunteer time off, vacation, sick, and 12-paid holidays
About arenaflex:
arenaflex is a global data and technology company that empowers opportunities for people and businesses worldwide. We're proud to be a FTSE 100 Index company listed on the London Stock Exchange (EXPN), with a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland.
Why Join arenaflex?
- We celebrate individuality and diversity, creating a culture that values authenticity, collaboration, and wellness. - We're committed to innovation, investing in new technologies and people to unlock the power of data. - We're proud to be an Equal Opportunity Employer, fostering an inclusive workforce that allows everyone to succeed and bring their whole self to work.
How to Apply:
If you're passionate about data science and customer analytics, and you're looking for a challenging and rewarding role, we encourage you to apply. Please submit your resume and a cover letter explaining why you're the ideal candidate for this position. We can't wait to hear from you! Apply for this job