Experienced Data Entry Specialist (Homescan) - Bilingual (Spanish/English) - Remote Opportunity with arenaflex

At arenaflex, we're on a mission to revolutionize the way we understand consumer behavior and drive growth for businesses around the world. As a leading consumer intelligence company, we're committed to delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. We're now seeking an experienced Data Entry Specialist (Homescan) - Bilingual (Spanish/English) to join our team and contribute to our mission.

About arenaflex

arenaflex is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, we combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-arenaflex delivers the Full View. arenaflex is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.

Job Description

As a Data Entry Specialist (Homescan) - Bilingual (Spanish/English) at arenaflex, you will play a critical role in our mission to deliver the most complete understanding of consumer buying behavior. You will be responsible for recruiting households to participate in the Nielsen Consumer Panel, maintaining an assigned number of households to achieve weekly transmissions and quality data, and ensuring that the information collected by the household is correct and delivers the highest quality information from each household visited.

Key Responsibilities

* Accountable for achieving in-person recruitment and installation goals by utilizing proven recruitment techniques.

• Visit selected homes, within a designated territory when the panelist presents collaboration gaps.
• Educate panelists on proper scanner usage and the importance of scanning all products.
• Adhere to arenaflex methodology and follow policies and procedures.
• Recruit statistically selected eligible homes within an area, without an appointment.
• Persuade and educate the households while overcoming objectives, maximizing panel participation and building rapport.
• Persuade panelists to complete surveys via paper and/or online.
• Effectively communicate incentive and reward potentials to panelists, as well as address panelists' questions that may arise throughout participation.
• Support other Teams.
• Collaborate with various departments within arenaflex to ensure a quality sample that is in compliance with methodology.
• Drive to selected homes, within a designated territory using the company-provided vehicle and supplied GPS.
• Collaborate with the National Consumer Panel (NCP) to ensure a quality sample that is in compliance with methodology.

Qualifications

* Bilingual in Spanish/English

• Strong customer service and human relations skills
• Ability to follow directions
• Strong analytical skills
• Excellent teamwork skills
• Excellent organizational skills and ability to meet deadlines
• Ability to work various hours (evenings and weekends and holidays)
• Strong computer skills
• High School Degree or GED
• Bachelor's Degree is a plus
• Being able to navigate stairs, elevators, walkways and driveway (paved and unpaved) and a wide array of entrances into people's homes.
• Willing and able to interact with people for several hours in their home - regardless of location or condition, this includes homes that may contain pets of any kind, as well as be in various states of cleanliness or disarray.
• Travel to other markets to support other teams.

Skills and Competencies

* Excellent communication and interpersonal skills

• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Ability to adapt to changing priorities and deadlines
• Strong organizational and time management skills
• Ability to work in a fast-paced environment
• Strong computer skills, including proficiency in Microsoft Office and Google Suite
• Ability to navigate stairs, elevators, walkways and driveway (paved and unpaved) and a wide array of entrances into people's homes.

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. We offer a range of training and development opportunities, including:

• Comprehensive training program for new hires
• Ongoing training and development opportunities to enhance skills and knowledge
• Mentorship program to support career growth and development
• Opportunities for advancement and career progression
• Access to industry-leading tools and technologies
• Collaborative and supportive work environment

Work Environment and Company Culture

arenaflex is a dynamic and fast-paced work environment that values innovation, collaboration, and customer satisfaction. We're committed to creating a workplace culture that's inclusive, diverse, and supportive of our employees' well-being. Our benefits and perks include:

• Comprehensive healthcare plan (medical, Rx, dental and vision)
• Flexible spending accounts and Health Savings Account (including company contributions)
• Life and AD&D insurance
• 401(k) retirement plan including company matching contributions
• Disability insurance
• Tuition Reimbursement
• Discretionary paid time off program and 11 paid holidays
• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

Compensation and Benefits

arenaflex offers a competitive salary and benefits package, including:

• Market-competitive salary with an anticipated base compensation of $30,000.00 - $40,000.00
• Sales-based incentive or performance-based bonus
• Comprehensive healthcare plan (medical, Rx, dental and vision)
• Flexible spending accounts and Health Savings Account (including company contributions)
• Life and AD&D insurance
• 401(k) retirement plan including company matching contributions
• Disability insurance
• Tuition Reimbursement
• Discretionary paid time off program and 11 paid holidays
• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

How to Apply

If you're a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you!

Equal Opportunity Employer

arenaflex is an Equal Opportunity Employer, committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the arenaflex News Center. Apply for this job