Experienced Customer Insights Associate – Driving Growth with Data-Driven Insights at arenaflex

At arenaflex, we're on a mission to revolutionize the way we understand our customers and drive growth through data-driven insights. As a Customer Insights Associate, you'll play a pivotal role in shaping our customer strategy and influencing the biggest retailer, Walmart Inc. Join our team of passionate professionals who are dedicated to making a meaningful impact in the food industry.

About arenaflex

arenaflex is a leading food company that's committed to making a difference in the lives of our customers and consumers. We're proud to be a part of the Morning Foods OU, where we're constantly innovating and pushing the boundaries of what's possible. Our team is passionate about creating a culture of collaboration, co-creation, and celebration, where everyone feels valued and empowered to make a difference.

The Role

As a Customer Insights Associate, you'll be part of the Walmart region team, working closely with sales, brand, and consumer insights teams to drive growth through best-in-class insights. Your work will involve using a variety of tools to build shopper, consumer, category, and product insights stories that keep our organization and our customers consumer/shopper first. You'll be responsible for:

• Supporting Morning Foods categories and using a variety of data sources to create compelling insights and stories to influence customer strategy
• Partnering with OU Insights counterparts to build and share insights, analyze products, brands, and strategies, and drive growth
• Presenting insights to customers in innovation meetings, line reviews, and other apertures
• Maintaining a growth mindset and continuing to evolve ways of working and build best practices. Identifying new opportunities to use insights to create a broader impact
• Being an active member of the Shopper Insights team and helping build an open and collaborative team culture

Key Capabilities and Experiences

* Omnichannel and direct customer experience

• Multi-business and multi-functional experience
• Matrix relationship management
• Sales and customer experience & empathy
• Experience with Scintilla (Luminate), Numerator, Nielsen, Qualtrics or other data and survey tools
• Strong command of syndicated toolkit

Minimum Qualifications

* Bachelor's degree in Marketing, Market Research, Data Analytics, or related fields

• 1-2+ years of experience in consumer insights, category management, data analytics, or related fields
• Willing to learn and leverage new tools
• Strong ability to synthesize data sources and inputs to craft a simple, compelling story
• Comfortable with fast-paced and agile work environment

Preferred Qualifications

* Experience with Scintilla (Luminate), Numerator, Nielsen, Qualtrics or other data and survey tools

• Strong command of syndicated toolkit

Additional Considerations

* International relocation or international remote working arrangements (outside of the US) will not be considered.

• Applicants for this position must be currently authorized to work in the United States on a full-time basis. arenaflex will not sponsor applicants for this position for work visas.

Compensation and Benefits

* Salary range: $68,700.00 - $114,600.00 / Annually

• Competitive Total Rewards package focusing on overall well-being
• Foundation of health benefits, retirement and financial wellbeing, time off programs, wellbeing support and perks
• Eligibility to participate in an annual incentive program

Work Environment and Culture

* Based in the WM Business Center in Rogers, AR

• Candidates are required to live within the area due to regular meeting cadence with our customers
• Our people are at the heart of what makes arenaflex great – it's why people join and stay. When we connect, co-create, collaborate, and celebrate together, it strengthens our relationships and increases trust.
• Collaboration is critical to the success of our team members, our teams, and our business. The expectation for this role will be to work in the office on Tuesdays, Wednesdays, and Thursdays each week. Our policy allows flexibility for the reality of business and personal schedules. Monday and Friday are flexible regarding your work location.

Why Join arenaflex?

* Make a meaningful impact in the food industry

• Work with a talented team of professionals who are passionate about creating a culture of collaboration and innovation
• Develop your skills and expertise in customer insights and data analysis
• Enjoy a competitive compensation and benefits package
• Be part of a company that's committed to making a difference in the lives of our customers and consumers

How to Apply

If you're a motivated and talented individual who is passionate about customer insights and data analysis, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you! Apply for this job