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Experienced Full Stack Director, Revenue and Customer Systems – Web & Cloud Application Development

Work from home Full-time role Hiring

At arenaflex, we're revolutionizing the way businesses make safe and fair decisions. As a leader in the industry, we're committed to building a team that thrives on solving complex problems with innovative solutions. We're now seeking an experienced Full Stack Director, Revenue and Customer Systems to join our Corporate Engineering organization in Denver, CO.

About arenaflex

arenaflex is a cutting-edge data platform that helps customers assess risk and ensure safety and compliance to build trusted workplaces and communities. With over 100,000 customers, including industry leaders like DoorDash, Coinbase, Lyft, Instacart, and Airtable, we're proud to be a part of the Y Combinator 2024 cohort. Our team is passionate about advancing our mission and making a positive impact on society.

The Role

We're looking for a proven leader who has successfully built, coached, and led teams to the successful evaluation, development, integration, or implementation of systems to support Revenue and Customer business functions. As a Director, Revenue & Customer Systems, you'll be responsible for developing, designing, and optimizing information technology and systems functions that support our business processes and technical information systems platforms.

Key Responsibilities

* Partner with arenaflex's RevOps and GTM business teams to define capability and systems roadmap for a scalable application platform

  • Demonstrate strong experience building teams capable of developing detailed requirements for the implementation of new systems
  • Lead teams in the development and execution of plans to build, integrate or implement systems solutions to meet business needs as defined in the requirements of the business units
  • Ensure that all projects follow existing or evolving infrastructure architecture standards, maximize systems and operational efficiencies, protect data, and support platform compatibility
  • Define processes related to the evaluation and selection process of third-party systems/applications, including the development and writing of RFIs, RFPs, and RFQs, as well as the evaluation process through demonstrations, POCs, pilots, and/or cook-outs
  • Coordinate delivery of services to user groups and ensure IT service is uninterrupted
  • Manage the development, deployment, and execution of controls and defenses to ensure the security and risk mitigation of company infrastructure technology, and information systems

What You Bring

* Proven experience leading Revenue and Customer systems teams

  • Deep experience in implementing Revenue and Customer applications, such as Salesforce, Zendesk, and other customer and candidate-facing systems
  • Experience identifying, baselining, and tracking KPIs
  • Strong analytical and problem-solving skills
  • Excellent organizational skills and attention to detail
  • Excellent time management skills with a proven ability to meet deadlines
  • Ability to prioritize tasks and to delegate them when appropriate
  • Ability to function well in a high-paced, dynamic and high growth environment
  • Bachelor's/Master's degree in engineering, management or related studies

What You'll Get

* A fast-paced and collaborative environment

  • Learning and development allowance
  • Competitive cash and equity compensation and opportunity for advancement
  • 100% medical, dental, and vision coverage
  • Up to $25K reimbursement for fertility, adoption, and parental planning services
  • Flexible PTO policy
  • Monthly wellness stipend, home office stipend

Work Environment and Company Culture

At arenaflex, we believe a hybrid work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO, San Francisco, CA, and Santiago, Chile. Individuals are expected to work from the office 2 to 3 days a week. In-office perks are provided, such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages.

Compensation and Benefits

The base salary range for this role is $203,000 to $239,000 in Denver, CO. We use geographic cost of labor as an input to develop ranges for our roles, and each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion.

Equal Employment Opportunities at arenaflex

arenaflex is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. We believe in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the .

How to Apply

If you're a motivated and experienced leader who is passionate about building innovative solutions, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you're the perfect fit for this role. We can't wait to hear from you! [Apply for the job now!](https://jobviewtrack.com/en-us/job-1c4f416944160a0d531b52432b141d130a4d111a6b374359584e590b1d4e740d53170d0c1d652149060d0a0745593f6e58171b014a1152613a0418020b55116951431d1a/430c2a263604edfcd245b836e138addf.html?affid=8451cf69ab9f70eb71ae1f2dbed8d4fa) [Apply for this job](https://online.victorytuitions.in/job/director-revenue-and-customer-systems/) Apply for this job

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