Experienced Part-Time Inside Sales Support/Customer Service Representative – Mohnton, PA

At arenaflex, we're on a mission to revolutionize the way businesses connect with their customers and grow their sales. As a trusted professional recruiting firm with over 40 years of experience, we've built a reputation for delivering top talent to multiple sectors, including finance, accounting, administrative, manufacturing, skilled trades, and more. Now, we're looking for a highly motivated and customer-focused individual to join our team as a Part-Time Inside Sales Support/Customer Service Representative in Mohnton, PA.

About arenaflex

arenaflex is a people-first approach to recruitment, empowering and connecting employers and candidates across various industries. With a strong presence in Reading, Pennsylvania, and a network of connections nationwide, we specialize in direct-hire skilled and professional placements, as well as contract jobs, internships, and temporary roles. Our commitment to diversity, equity, and inclusion has earned us a spot as a trusted partner for businesses and job seekers alike.

Job Summary

We're seeking a Part-Time Inside Sales Support/Customer Service Representative to join our team in Mohnton, PA. As a key member of our sales support team, you'll provide administrative support to our Director of Operations, assist with onboarding documentation for manufacturer representatives and distributors, and deliver exceptional customer service to our clients. If you're a motivated and customer-focused individual with a passion for sales and customer service, we want to hear from you!

Responsibilities

As a Part-Time Inside Sales Support/Customer Service Representative, you'll be responsible for:

• Providing administrative support to the Director of Operations, including data entry, email management, and document preparation
• Assisting the Sales Support team in completing onboarding documentation for manufacturer representatives and distributors
• Monitoring and supporting manufacturer sales reps and distributors to ensure seamless communication and customer satisfaction
• Effectively using Microsoft Office to communicate via email, maintain weekly sales plans, call reports, customer contact files, and analyze customer data
• Delivering exceptional customer service with professional phone and verbal communication, responding to customer inquiries, and resolving issues in a timely and efficient manner
• Demonstrating product knowledge to answer customer questions and identify opportunities to upsell or cross-sell
• Building strong relationships with customers and vendors through open and interactive communication

Qualifications

To be successful in this role, you'll need:

• A minimum of 1 year of sales experience or 2 years of customer service experience
• Strong computer skills, including proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Excellent interpersonal, verbal, and written communication skills
• Strong attention to detail, organizational skills, and the ability to work independently
• A passion for sales and customer service, with a focus on delivering exceptional customer experiences

Skills and Competencies

To excel in this role, you'll need to possess:

• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and vendors
• Strong analytical and problem-solving skills, with the ability to analyze customer data and identify opportunities to upsell or cross-sell
• Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
• A customer-focused mindset, with a passion for delivering exceptional customer experiences

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. As a Part-Time Inside Sales Support/Customer Service Representative, you'll have access to:

• Ongoing training and development opportunities, including sales and customer service training
• Mentorship and coaching from experienced sales and customer service professionals
• Opportunities for career advancement, including promotions to full-time sales and customer service roles
• A dynamic and supportive work environment, with a focus on teamwork and collaboration

Work Environment and Company Culture

arenaflex is a people-first organization, committed to creating a positive and inclusive work environment. As a Part-Time Inside Sales Support/Customer Service Representative, you'll be part of a dynamic and supportive team, working in a fast-paced and exciting industry. Our company culture is built on the principles of:

• Respect and empathy for all employees and customers
• Open and transparent communication
• A focus on teamwork and collaboration
• A commitment to diversity, equity, and inclusion

Compensation, Perks, and Benefits

As a Part-Time Inside Sales Support/Customer Service Representative, you'll receive:

• A competitive hourly rate of $20 per hour
• Opportunities for overtime and bonuses
• A dynamic and supportive work environment, with a focus on teamwork and collaboration
• Ongoing training and development opportunities, including sales and customer service training
• Mentorship and coaching from experienced sales and customer service professionals

How to Apply

If you're a motivated and customer-focused individual with a passion for sales and customer service, we want to hear from you! To apply for this exciting opportunity, please submit your resume and a cover letter outlining your experience and qualifications. We can't wait to hear from you!

Apply Now

Don't miss out on this exciting opportunity to join our team as a Part-Time Inside Sales Support/Customer Service Representative. Apply now and take the first step towards a rewarding and challenging career with arenaflex! Apply for this job