Experienced Part-Time Remote Licensed Property & Casualty Customer Service Insurance Agent – Texas

At arenaflex, we're passionate about delivering exceptional customer experiences and helping individuals pursue their total vocation. As a leading provider of innovative solutions, we're committed to creating an ever-growing number of job opportunities that empower our team members to thrive. We're now seeking a highly skilled and motivated Part-Time Remote Licensed Property & Casualty Customer Service Insurance Agent to join our team in Texas.

About arenaflex

arenaflex is a dynamic and forward-thinking organization that's dedicated to revolutionizing the way we approach customer service and insurance solutions. With a strong focus on innovation, collaboration, and employee development, we're creating a work environment that's both challenging and rewarding. Our mission is to help as many people as possible pursue their total vocation by providing them with the tools, resources, and support they need to succeed.

Responsibilities

As a Part-Time Remote Licensed Property & Casualty Customer Service Insurance Agent, you'll play a critical role in delivering exceptional customer experiences and driving business growth. Your primary responsibilities will include:

• Providing professional, accurate, and timely assistance to clients while building relationships with them and the carrier to ensure client satisfaction.
• Understanding, introducing, and leveraging the products and services available as appropriate to meet client needs.
• Updating and maintaining client accounts within a customer relationship management (CRM) system to ensure the accuracy of binders, policies, and other relevant documents that are delivered to clients.
• Servicing multi-state clients, including coverage and risk analysis, endorsement activity, billing questions, problem-solving, and renewal processing.
• Collaborating with internal teams to resolve complex issues and ensure seamless customer experiences.

Requirements

To succeed in this role, you'll need to possess the following qualifications and skills:

• Active Property and Casualty License.
• 4+ years of Personal Lines insurance customer service experience required.
• Experience with high-net-worth carriers such as Chubb, PURE, AIG/PCS, etc.
• Excellent written communication skills, with the ability to write clearly and proactively, edit communications for spelling and grammar, and present information effectively without the use of technical jargon.
• Self-confident with the ability to make sound independent decisions.
• Proficient in using a variety of computer programs, including CRM, MS Office, and carrier quoting tools.
• Highly professional and self-motivated with the ability to demonstrate a positive attitude and an energetic personality.

Benefits

As a valued member of our team, you'll enjoy a range of benefits, including:

• Competitive hourly rate of $25+ per hour, depending on experience.
• Flexible part-time schedule of up to 30 hours per week, Monday to Friday, 5-6 hours per day between the hours of 9:00 am and 5:30 pm Eastern.
• Opportunity to work from home and enjoy a better work-life balance.
• Access to cutting-edge technology and tools to support your success.
• Ongoing training and development opportunities to enhance your skills and knowledge.
• Collaborative and dynamic work environment that's passionate about delivering exceptional customer experiences.

Work Environment and Requirements

To ensure your success in this role, you'll need to meet the following work environment and technical requirements:

• A dedicated workspace that is quiet and free from noises that could be distracting to the employee, such as children, family members, friends, and neighbors, pets and pet distractions, television and radio, outdoor activities, and the environment cannot be in a location that is recorded by video or audio at any time unless arenaflex requires it.
• A computer provided by arenaflex.
• High-speed Internet via wired ethernet connection, no WI-FI, Satellite or Hot spot.
• Upload speed of 5 Mbps; Download speed of 16 Mbps.
• The Internet service provider (ISP) must be highly stable with 1% or less packet loss.
• Latency under 100ms.
• An available cell phone or tablet and the ability to install our required 2FA software for Multifactor authentication on that device.

Equal Opportunity Statement

arenaflex is an equal opportunity employer. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status, and any other characteristic protected under applicable federal, state, or local law.

How to Apply

If you're a motivated and experienced customer service professional who's passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Please submit your application through our website or by contacting our recruitment team at [email protected]. We look forward to hearing from you! Apply for this job