Experienced Customer Service Associate – Delivering Exceptional Experiences in Saint Anthony, MN at arenaflex

At arenaflex, we're passionate about creating a world-class customer experience that sets us apart from the rest. As an Experienced Customer Service Associate, you'll play a vital role in bringing this vision to life. If you're a people person with a passion for delivering exceptional service, we want to hear from you!

About arenaflex

arenaflex is a leading healthcare and retail organization dedicated to improving the lives of our customers and patients. With a rich history of innovation and a commitment to excellence, we're constantly pushing the boundaries of what's possible. Our team of dedicated professionals is driven by a shared purpose: to make a meaningful difference in the lives of those we serve.

Job Summary

As an Experienced Customer Service Associate, you'll be the face of arenaflex in our Saint Anthony, MN store. You'll be responsible for delivering a distinctive and delightful customer experience, providing exceptional service, and ensuring that every customer leaves our store feeling valued and satisfied. If you're a team player with a passion for customer service, we want to hear from you!

Key Responsibilities

* Models and delivers a distinctive and delightful customer experience, engaging customers and patients by greeting them and offering assistance with products and services.

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Recommends items for sale to customers and recommends trade-up and/or companion items.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
• Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.
• Completes resets and revisions as directed.
• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).
• Has working knowledge of store systems and store equipment.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Training & Personal Development

* Attends training and completes PPLs requested by Manager or assigned by corporate.

• Participates in ongoing training and development opportunities to enhance skills and knowledge.

Essential Qualifications

* Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

• Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

* Prefer six months of experience in a retail environment.

• Prefer to have prior work experience with arenaflex.
• Prefer to be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Skills and Competencies

* Excellent customer service skills, with a focus on delivering a distinctive and delightful customer experience.

• Strong communication and interpersonal skills, with the ability to work effectively with customers, patients, and team members.
• Ability to work in a fast-paced environment, with a focus on efficiency and productivity.
• Basic math skills, with the ability to accurately handle cash and operate a cash register.
• Ability to lift up to 25 pounds, with frequent bending, stooping, and standing.
• Basic computer skills, with the ability to navigate store systems and equipment.

Career Growth Opportunities and Learning Benefits

* arenaflex offers a comprehensive training program, designed to help you develop the skills and knowledge you need to succeed in your role.

• Opportunities for career advancement, with a focus on promoting from within.
• Access to ongoing training and development opportunities, to enhance your skills and knowledge.
• A supportive and inclusive work environment, with a focus on teamwork and collaboration.

Work Environment and Company Culture

* arenaflex is committed to creating a work environment that is inclusive, diverse, and supportive.

• Our team of dedicated professionals is passionate about delivering exceptional service and making a meaningful difference in the lives of those we serve.
• We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan and paid time off.

Compensation, Perks, and Benefits

* Competitive hourly rate, with opportunities for advancement and increased earnings.

• Comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan and paid time off.
• Access to ongoing training and development opportunities, to enhance your skills and knowledge.
• A supportive and inclusive work environment, with a focus on teamwork and collaboration.

How to Apply

If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we want to hear from you! Apply now to join our team of dedicated professionals and start making a meaningful difference in the lives of those we serve. Apply for the job now! Apply for this job Apply for this job