Experienced Customer Service Representative – Overnight Shift
Join arenaflex, a family-owned company and North America's leading distributor of shipping, industrial, and packaging materials, as we continue to grow and create new career opportunities. As an Overnight Customer Service Representative, you'll be at the heart of our customer-centric approach, delivering exceptional experiences that our customers love. With a competitive hourly rate of $26 to $33, significant growth and earning potential, and a comprehensive benefits package, this is an exciting opportunity to join a dynamic team and take your career to the next level.
About arenaflex
arenaflex, a company with over 9,000 employees across 13 locations, is a leading distributor of shipping, industrial, and packaging materials. Our commitment to customer satisfaction and employee growth has earned us a reputation as a top employer in the industry. As a family-owned company, we value our employees and strive to create a positive and supportive work environment that fosters career development and job stability.
Job Responsibilities
As an Overnight Customer Service Representative, you'll be responsible for:
- Processing customer orders and inquiries in a collaborative call center using world-class technology
- Communicating with customers over phone, email, and chat
- Helping customers navigate arenaflex's website and online ordering
- Becoming a product and solutions expert, equipped to answer product, pricing, and shipping questions quickly and confidently
Minimum Requirements
* High school diploma or equivalent; Bachelor's degree preferred
- Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers!
Benefits
* Complete health insurance coverage and 401(k) with 6% employer match that starts day one
- Multiple bonus programs
- Paid holidays and generous paid time off
- Tuition Assistance Program that covers professional continuing education
- Employee Perks:
+ Café featuring affordable daily meal options from local restaurants + On-site fitness center and beautifully maintained walking paths + Best-in-class, clean, modern facilities
Work Environment and Culture
arenaflex is committed to creating a positive and supportive work environment that fosters career development and job stability. Our modern facilities, on-site fitness center, and beautifully maintained walking paths provide a healthy and productive work environment. Our company culture values employee growth, teamwork, and customer satisfaction, making us a great place to work and grow your career.
Compensation and Perks
* Competitive hourly rate of $26 to $33
- Significant growth and earning potential
- Comprehensive benefits package, including complete health insurance coverage and 401(k) with 6% employer match
- Multiple bonus programs
- Paid holidays and generous paid time off
- Tuition Assistance Program that covers professional continuing education
- Employee Perks:
+ Café featuring affordable daily meal options from local restaurants + On-site fitness center and beautifully maintained walking paths + Best-in-class, clean, modern facilities
How to Apply
If you're a motivated and customer-focused individual looking for a challenging and rewarding career opportunity, apply now to join arenaflex as an Overnight Customer Service Representative. Don't miss out on this exciting opportunity to grow your career and join a dynamic team that values employee growth and customer satisfaction. Apply now and take the first step towards a successful and fulfilling career with arenaflex!
Location:
South Milwaukee, WI
Job Type:
Full-time
Salary:
$26 - $33 per hour
Benefits:
Comprehensive benefits package, including complete health insurance coverage and 401(k) with 6% employer match
Job Type:
Overnight shift
Experience:
Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers!
Education:
High school diploma or equivalent; Bachelor's degree preferred Apply now and join arenaflex as an Overnight Customer Service Representative! Apply for this job