Experienced Data Entry/Customer Support Specialist – Career Guidance and Support in Duluth, GA at arenaflex

At arenaflex, we are committed to empowering individuals to achieve their career goals and aspirations. As a leading provider of innovative solutions and services, we are seeking a highly motivated and detail-oriented Data Entry/Customer Support Specialist to join our team in Duluth, GA. This is a fantastic opportunity for someone who is passionate about helping others and has a keen eye for detail to make a real difference in the lives of job seekers.

Job Details:

*

Type:

Temp to Hire (based on performance)

Location:

Duluth, GA

Days/Hours:

Monday to Friday, 8 am to 5 pm

Pay rate:

$16.75 per hour

Key Responsibilities:

As a Data Entry/Customer Support Specialist at arenaflex, you will play a vital role in supporting job seekers in achieving their career goals. Your key responsibilities will include:

• Reviewing customer applications and updating their status in a timely and accurate manner
• Communicating with advisors about missing documents and ensuring that all necessary information is provided
• Helping customers with job applications, system registration, and document uploads, providing clear guidance and support throughout the process
• Encouraging workshop participation and explaining career center services to job seekers
• Guiding job seekers based on their needs and making referrals to relevant resources and services
• Listening to requests and directing customers to the right resources, providing friendly and timely service
• Supporting excellent customer service and gathering feedback to improve our services
• Working well with the team and contributing to tasks and projects as needed
• Providing clear job search guidance and program information to job seekers

Qualifications:

To be successful in this role, you will need to possess the following qualifications:

• Experience in a fast-paced public environment, such as a career center or job search organization
• Excellent writing skills and experience with resumes, with the ability to provide clear and concise guidance to job seekers
• Familiarity with job search websites and labor market tools, with the ability to provide expert advice and support
• Strong computer skills, including Microsoft Office, social media, and web search, with the ability to provide computer guidance and support to job seekers
• Team player with a pleasant personality and strong work ethic, with the ability to work well with others and contribute to tasks and projects as needed
• Proficient in Excel and able to provide computer guidance and support to job seekers
• Training on the system of record will be provided, but prior experience with similar systems is an asset

Must be able to drive to any office location in all area counties (Clayton, Douglas, Henry, Fayette, Gwinnett, and the ARC downtown location) occasionally as needed to meet project needs

Benefits:

As a Data Entry/Customer Support Specialist at arenaflex, you will be eligible for a range of benefits, including:

• Competitive pay rate of $16.75 per hour
• Medical, dental, vision, life insurance, short-term disability, and additional voluntary benefits
• EAP program and commuter benefits
• 401K plan with employer matching
• Paid leave, including Paid Sick Leave and Holiday pay
• Equal Opportunity Employer/Veterans/Disabled

Career Growth Opportunities:

At arenaflex, we are committed to helping our employees grow and develop their careers. As a Data Entry/Customer Support Specialist, you will have the opportunity to:

• Develop your skills and expertise in data entry, customer support, and career guidance
• Work with a talented team of professionals who are passionate about helping others
• Contribute to the development of innovative solutions and services that support job seekers in achieving their career goals
• Participate in training and professional development opportunities to enhance your skills and knowledge

Work Environment:

Our office is a dynamic and supportive environment that is committed to helping job seekers achieve their career goals. As a Data Entry/Customer Support Specialist, you will work in a fast-paced and challenging environment that requires strong communication and interpersonal skills.

Company Culture:

At arenaflex, we value diversity, equity, and inclusion, and are committed to creating a workplace culture that is welcoming and inclusive of all employees. We believe in the importance of work-life balance and offer a range of benefits and programs to support our employees' well-being.

How to Apply:

If you are a motivated and detail-oriented individual who is passionate about helping others, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

Equal Opportunity Employer/Veterans/Disabled:

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace culture that is inclusive and respectful of all employees, and are proud to be an equal opportunity employer.

Candidate Privacy Information Statement:

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to [insert link].

Expected Salary:

$16.75 per hour

Location:

Duluth, GA

Job Date:

[insert date]

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