Experienced Lead Customer Service Representative – Auburn, AL Location

At arenaflex, we're passionate about delivering exceptional customer experiences that exceed our customers' expectations. As a Lead Customer Service Representative, you'll play a vital role in driving sales growth, improving customer satisfaction, and fostering a positive work environment. If you're a motivated and customer-focused individual with a passion for sales and leadership, we want to hear from you!

About arenaflex

arenaflex is a leading convenience store chain with a rich history of innovation and customer satisfaction. Our stores are designed to provide a welcoming and convenient shopping experience for our customers, with a wide range of products and services that cater to their needs. As a valued member of our team, you'll have the opportunity to work in a fast-paced and dynamic environment that's always on the move.

Key Responsibilities

As a Lead Customer Service Representative, you'll be responsible for:

• Greeting customers, running the register, and providing excellent customer service
• Selling products to customers and making purchase suggestions to drive sales growth
• Working with our food program and maintaining high standards for store appearance
• Leading shifts on a regular basis and gaining entry-level management experience
• Interacting with customers daily and working with a fun, energetic team to accomplish daily tasks
• Providing regular and predictable onsite attendance

Your Skills and Qualifications

To succeed in this role, you'll need:

• Excellent communication and customer service skills
• Ability to work in a fast-paced environment and provide quick and friendly service to customers
• Strong sales and leadership skills, with a passion for driving sales growth and improving customer satisfaction
• Ability to work as part of a team to accomplish daily goals and maintain a positive work environment
• High school diploma or equivalent
• Retail and customer service experience, with a focus on sales and leadership
• Ability to stand and/or walk for up to 8 hours, lift and/or carry up to 30 pounds, and perform other physical requirements as outlined below

Physical Requirements

As a Lead Customer Service Representative, you'll need to be able to:

• Stand and/or walk for up to 8 hours
• Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
• Occasionally lift and/or carry up to 60 pounds from ground to waist level
• Push/pull with arms up to a force of 20 pounds
• Bend at the waist with some twisting up to one hour a shift
• Grasp, reach, and manipulate objects with hands, requiring eye-hand coordination

Benefits and Perks

As a valued member of our team, you'll enjoy:

• Medical, vision, dental, and life insurance, as well as short- and long-term disability
• Flexible schedules and weekly pay
• Large, stable employer with opportunities for career growth and advancement
• Fast-paced and dynamic work environment with a fun, energetic team
• Task variety and opportunities for professional development
• Paid comprehensive training and 401(k) with a competitive company match
• Flexible spending and health savings accounts
• Tuition reimbursement and opportunities for career advancement

Work Environment and Company Culture

At arenaflex, we're committed to creating a positive and inclusive work environment that fosters collaboration, innovation, and customer satisfaction. Our stores are designed to provide a welcoming and convenient shopping experience for our customers, with a wide range of products and services that cater to their needs. As a Lead Customer Service Representative, you'll have the opportunity to work in a fast-paced and dynamic environment that's always on the move.

Compensation and Benefits

arenaflex offers competitive compensation and benefits packages to our employees, including:

• Competitive hourly rate
• Medical, vision, dental, and life insurance
• Short- and long-term disability
• Flexible schedules and weekly pay
• 401(k) with a competitive company match
• Flexible spending and health savings accounts
• Tuition reimbursement and opportunities for career advancement

How to Apply

If you're a motivated and customer-focused individual with a passion for sales and leadership, we want to hear from you! Apply now to become a Lead Customer Service Representative at arenaflex and join our team of dedicated professionals who are committed to delivering exceptional customer experiences. Apply for this job

Equal Opportunity Employer

arenaflex is an equal opportunity employer and complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the company. Please inform the company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

E-Verify Program

arenaflex uses the federal E-Verify program to check work eligibility. Click below to review information about our company's use of the E-Verify program: E-Verify Program Information Apply for this job