Experienced Customer Service Associate - Temporary in Brooklyn, NY at arenaflex

Join arenaflex, a leading retail pharmacy chain, as we seek an experienced Customer Service Associate to join our team in Brooklyn, NY. As a Customer Service Associate, you will be the face of arenaflex, providing exceptional customer service and ensuring a positive shopping experience for our customers.

About arenaflex

arenaflex is a leading retail pharmacy chain with a rich history of providing quality healthcare services to our customers. With a strong commitment to customer satisfaction, we strive to create a welcoming and inclusive environment for all our customers. Our team is dedicated to delivering exceptional service, and we are looking for like-minded individuals to join our team.

Job Description

As a Customer Service Associate at arenaflex, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment. Your primary responsibilities will include:

Customer Experience

* Engage customers and patients by greeting them and offering assistance with products and services.

• Resolve customer issues and answer questions to ensure a positive customer experience.
• Model and share customer service best practices with all team members to deliver a distinctive and delightful customer experience.

Operations

* Provide customers with courteous, friendly, fast, and efficient service.

• Recommend items for sale to customers and recommend trade-up and/or companion items.
• Register customer purchases on assigned cash register, collect cash, and distribute change as requested.
• Process voids, returns, rain checks, refunds, and exchanges as needed.
• Keep counters and shelves clean and well merchandised, take inventory, and maintain records.
• Check in and price merchandise as required or as directed by store manager or communicated by the shift leader.
• Implement Company asset protection procedures to identify and minimize profit loss.
• Ensure compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Construct and maintain displays, including promotional, seasonal, super structures, and sale merchandise.
• Complete resets and revisions as directed.
• Assist with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).
• Assist in stock rotation, using the first in, first out method and restock outs.
• Have working knowledge of store systems and store equipment.
• Provide customer service in the photo area, including digital passport photo service, poster print, and creative machine.
• Suggestively sell promotional photo products.
• Assume web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders, and delivers orders to customers as they arrive at the store).
• Assist with exterior and interior maintenance by ensuring a clean, neat, orderly store condition and appearance.
• Comply with all company policies and procedures; maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.

Training & Personal Development

* Attend training and complete PPLs requested by Manager or assigned by corporate.

Essential Qualifications

* Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

• Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

* Prefer six months of experience in a retail environment.

• Prefer to have prior work experience with arenaflex.

Skills and Competencies

* Excellent communication and interpersonal skills.

• Ability to work in a fast-paced environment and provide exceptional customer service.
• Basic math skills and accuracy with handling cash and operating a cash register.
• Ability to lift up to 25 pounds and stand for long periods.
• Strong problem-solving skills and ability to work independently.
• Basic computer skills and knowledge of store systems.

Career Growth Opportunities and Learning Benefits

* arenaflex offers a comprehensive training program to help you develop your skills and advance your career.

• Opportunities for advancement to leadership roles and specialized positions.
• Competitive compensation and benefits package.
• Opportunities for professional growth and development through training and education programs.

Work Environment and Company Culture

* arenaflex is committed to creating a welcoming and inclusive work environment.

• Our team is dedicated to delivering exceptional service and supporting each other.
• arenaflex offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Compensation, Perks, and Benefits

* Competitive hourly rate of $16.5.

• Opportunities for advancement and career growth.
• Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
• Paid training and education programs.
• Discounts on arenaflex products and services.

Conclusion

If you are a customer-focused individual with excellent communication and interpersonal skills, we encourage you to apply for this exciting opportunity to join our team at arenaflex. As a Customer Service Associate, you will have the opportunity to make a positive impact on our customers' lives and advance your career in a dynamic and supportive work environment. Apply now to join our team and become a part of the arenaflex family! Apply for this job