Experienced Customer Service Associate – Retail Store Experience in Tiverton, RI at arenaflex

At arenaflex, we're on a mission to revolutionize the way people live, work, and interact with each other. As a Customer Service Associate at our Tiverton, RI location, you'll be at the forefront of delivering exceptional customer experiences that exceed our customers' expectations. If you're passionate about providing top-notch service, working in a fast-paced retail environment, and growing your career with a dynamic company, we want to hear from you!

About arenaflex

arenaflex is a leading retail pharmacy chain with a rich history of innovation and customer-centricity. With a strong presence in the United States, we're committed to making a positive impact in the communities we serve. Our team of dedicated professionals is passionate about delivering exceptional customer experiences, and we're looking for like-minded individuals to join our team.

Job Summary

As a Customer Service Associate at arenaflex, you'll be responsible for providing exceptional customer service, operating a cash register, processing transactions, and maintaining a clean and organized store environment. You'll work closely with our customers, patients, and colleagues to ensure a positive and memorable experience. If you're a team player with excellent communication skills and a passion for delivering outstanding customer service, we encourage you to apply!

Key Responsibilities

* Models and delivers a distinctive and delightful customer experience

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service
• Engages customers and patients by greeting them and offering assistance with products and services
• Resolves customer issues and answers questions to ensure a positive customer experience
• Recommends items for sale to customers and recommends trade-up and/or companion items
• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records
• Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader
• Implements Company asset protection procedures to identify and minimize profit loss
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products)
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise
• Completes resets and revisions as directed
• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves)
• Has working knowledge of store systems and store equipment
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products
• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store)
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance
• Complies with all company policies and procedures; maintains respectful relationships with coworkers
• Completes special assignments and other tasks as assigned

Training & Personal Development

* Attends training and completes PPLs requested by Manager or assigned by corporate

Essential Qualifications

* Must be fluent in reading, writing, and speaking English (except in Puerto Rico)

• Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

* Prefer six months of experience in a retail environment

• Prefer to have prior work experience with arenaflex
• Prefer to be fluent in reading, writing, and speaking English (except in Puerto Rico)
• Requires willingness to work flexible schedule, including evenings and weekend hours

Skills and Competencies

* Excellent communication and interpersonal skills

• Ability to work in a fast-paced retail environment
• Strong problem-solving and conflict resolution skills
• Ability to lift up to 25 pounds and stand for long periods
• Basic math skills and accuracy with handling cash and operating a cash register
• Ability to work independently and as part of a team
• Strong attention to detail and organizational skills
• Ability to maintain a clean and organized store environment

Career Growth Opportunities and Learning Benefits

* arenaflex offers a comprehensive training program to help you develop your skills and advance your career

• Opportunities for career growth and advancement within the company
• Competitive salary and benefits package
• Paid time off and holidays
• Opportunities for professional development and continuing education

Work Environment and Company Culture

* arenaflex is committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion

• Our team is passionate about delivering exceptional customer experiences and making a positive impact in the communities we serve
• We offer a dynamic and fast-paced work environment with opportunities for growth and development
• arenaflex is an Equal Opportunity Employer, including disability/veterans

Compensation, Perks, and Benefits

* Competitive hourly rate: $15 - $17.5 per hour

• Opportunities for overtime and bonuses
• Comprehensive benefits package, including medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and holidays
• Opportunities for professional development and continuing education

How to Apply

If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity! Please submit your application, including your resume and a cover letter, to our online application portal. We can't wait to hear from you!

Equal Opportunity Employer

arenaflex is an Equal Opportunity Employer, including disability/veterans. We are committed to creating a diverse and inclusive work environment that values diversity, equity, and inclusion. Apply for this job