Experienced Retail Customer Service Representative – Office & Retail Environment in South Portland, ME at arenaflex

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? If so, we want to hear from you! arenaflex is seeking an experienced Retail Customer Service Representative to join our team in South Portland, ME. As a key member of our J-Team, you will be responsible for providing top-notch customer service, resolving issues, and driving sales in our retail store office.

Why you'll love working at arenaflex

* Team atmosphere: We're a family-oriented company where everyone works together to achieve our goals.

• Fast-paced environment: Your days will fly by as you navigate the excitement of our retail store office.
• Career growth: With arenaflex, the possibilities are endless. We're committed to helping you grow and develop your skills.
• The best of both worlds: Work in an office position and in a retail environment to WOW our customers in person and over the phone.

Why you'll love working at arenaflex

* Great benefits: Enjoy medical, dental, vision, and more!

• Unique culture: We're a fun and dynamic company where you're a priority.
• Employee discount: Save on arenaflex products and services.
• Flexible work schedule: Balance your work and personal life with our flexible scheduling options.

Responsibilities

As a Retail Customer Service Representative, you will be responsible for:

• Interacting with customers: Provide courteous and professional service to create raving fans.
• Assisting sales consultants: Finalize sales orders, including payment transactions, delivery set up, and more.
• Triaging incoming phone calls: Respond to customer inquiries and resolve issues in a timely manner.
• Contacting customers: Resolve delivery and service issues, and interact with various departments to resolve any issues.
• Reconciling cash drawer: Ensure accurate and efficient cash handling at the end of each shift.

Qualifications

To succeed in this role, you will need:

• Proficient computer skills: Ability to learn new programs and navigate our systems.
• Excellent communication skills: Interact with customers in a friendly and courteous manner.
• Mathematical and organizational skills: Accurately process transactions and maintain a clean and organized workspace.
• Effective reading and communication skills: Clearly communicate with customers and colleagues.
• 1-2 years of retail experience: Preferred but not required.

What we offer

* Competitive hourly rate: $18-$20 per hour.

• Flexible scheduling: Balance your work and personal life with our flexible scheduling options.
• Opportunities for growth: Develop your skills and advance your career with arenaflex.
• Fun and dynamic work environment: Join our J-Team and become part of a family-oriented company.

How to apply

If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we want to hear from you! Apply now to join our team at arenaflex in South Portland, ME.

Equal Opportunity Employer

arenaflex is an Equal Opportunity Employer committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds.

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