Experienced Uniformed Loss Prevention Customer Service Associate – Retail Security and Customer Experience
At arenaflex, we're not just a company – we're a family. We're a vibrant team that thrives on diversity, collaboration, and growth. As a Fortune 100 company and the world's leading off-price retailer, we're always looking for talented individuals to join our ranks. If you're passionate about delivering exceptional customer experiences, preventing loss, and making a real impact, we want to hear from you!
About arenaflex
arenaflex is a global leader in the off-price retail industry, operating a portfolio of brands that includes TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, and TK Maxx. Our mission is to provide our customers with an unparalleled shopping experience, offering a vast selection of brand-name products at unbeatable prices. We're committed to fostering a culture of innovation, inclusivity, and community involvement, and we're always looking for talented individuals to join our team.
Job Summary
As an Experienced Uniformed Loss Prevention Customer Service Associate at arenaflex, you'll play a critical role in maintaining a safe and secure shopping environment for our customers. You'll work closely with our District Loss Prevention Manager and Store Management to prevent potential loss and dishonesty, while also providing exceptional customer service and support. This is an exciting opportunity to join a dynamic team and make a real impact in the retail industry.
Key Responsibilities
As an Experienced Uniformed Loss Prevention Customer Service Associate, your key responsibilities will include:
- Maintaining a proper and professional stance in the designated area at the front of the store
- Acting as a visual deterrent to prevent potential loss and dishonesty
- Reviewing and understanding the Store Emergency Response Guide
- Wearing a complete arenaflex-approved uniform, including a Body Worn Camera
- Greeting customers appropriately, demonstrating courtesy and respect
- Establishing and maintaining a position at the front of the store or in a department
- Responding to customer requests for assistance by referring customers to store management or customer service via a Company-issued radio
- Observing and reporting any suspicious behavior or critical incidents to LP or store management
- Performing a closing safety sweep of the store with a member of management
- Adhering to all arenaflex policies and procedures
- Documenting required incidents in AIIM Case Management
- Performing other duties as assigned
Who We're Looking For
We're looking for a highly motivated and customer-focused individual who is passionate about delivering exceptional service and preventing loss. If you have:
- Strong verbal and written communication skills
- Sound decision-making skills
- Ability to take initiative and perform well independently
- Prioritizes/organizes workload and manages time effectively
- Ability to stand for long periods of time
- 0-2 years retail or security experience
Then we want to hear from you! As an Experienced Uniformed Loss Prevention Customer Service Associate, you'll have the opportunity to grow and develop your skills in a dynamic and supportive environment.
Benefits
arenaflex offers a comprehensive benefits package, including:
- Associate discount
- EAP
- Smoking cessation
- Bereavement
- 401(k) Associate contributions
- Child care & cell phone discounts
- Pet & legal insurance
- Credit union
- Referral bonuses
- 401(k) match
- Medical/dental/vision
- HSA
- Health care FSA
- Life insurance
- Short/long term disability
- Paid parental leave
- Paid holidays/vacation/sick
- Auto/home insurance discounts
- Scholarship program
- Adoption assistance
Work Environment and Culture
As an Experienced Uniformed Loss Prevention Customer Service Associate, you'll be working in a fast-paced retail environment that's always on the move. You'll be part of a dynamic team that's passionate about delivering exceptional customer experiences and preventing loss. We're committed to fostering a culture of inclusivity, diversity, and community involvement, and we're always looking for ways to improve and grow.
Compensation and Perks
This position has a starting pay range of $16.50 to $18.60 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
How to Apply
If you're passionate about delivering exceptional customer experiences and preventing loss, we want to hear from you! Apply now to become an Experienced Uniformed Loss Prevention Customer Service Associate at arenaflex. [Apply for the job now!](https://jobviewtrack.com/en-us/job-1319416e58171b014a1152433b041c110c431148280059445e444c100a6c6b1b531048311c0213451a1c001c440b7c5e5e0b0c07460045612b141d130a4d111a49204f594b444e016d224807534338130b11004e0001061d2868485e590b020b555461101b0e0d0e04541169584418190e/bfe9899dedcd2f6d84ee5b84b6b6b287.html?affid=8451cf69ab9f70eb71ae1f2dbed8d4fa) [Apply for this job](https://online.victorytuitions.in/job/uniformed-loss-prevention-customer-service-associate-in-yonkers-ny/) Apply for this job