Experienced Customer Development Manager – Strategic Partnership and Growth
At arenaflex, we're on a mission to revolutionize the way we connect with our customers and drive growth in the beverage industry. As a Customer Development Manager, you'll play a critical role in fostering strategic partnerships with key retailers, brand partners, and bottlers to achieve joint business plans and drive incremental revenue and margin results. If you're a seasoned professional with a passion for building relationships, analyzing data, and driving growth, we want to hear from you!
About arenaflex
arenaflex is a leading beverage company that's dedicated to delivering exceptional customer experiences and driving growth through innovation and collaboration. Our team is passionate about building strong relationships with our customers, partners, and employees, and we're committed to creating a work environment that's inclusive, supportive, and empowering.
Job Overview
As a Customer Development Manager, you'll be responsible for developing, negotiating, and maintaining strategic partnerships with key customers, brand partners, and bottlers to achieve joint business plans and drive incremental revenue and margin results. You'll work closely with cross-functional teams, including Field Operations, Product Supply, Marketing, and Revenue Generation Management, to ensure alignment to respective strategic objectives. Your primary focus will be on fostering growth by driving sales and exploring additional opportunities for incremental revenue and margin results.
Key Responsibilities
* Develop, negotiate, and maintain strategic partnership status with customers, brand partner leads, and bottler network to ensure joint business plans are achieved
- Establish and lead cross-functional relationships with Field Operations, Product Supply, Marketing, and Revenue Generation Management to ensure alignment to respective strategic objectives
- Cultivate, maintain, and sustain ongoing relationships and attend meetings, as needed, with key external business partners, such as NRS, Brand, Bottler, and other relevant partners to drive incremental growth to objectives
- Analyze data to determine opportunities and implement tactics to reverse or sustain trends
- Develop and execute sales programs and conduct post-analysis reviews to gain an understanding of effectiveness and make adjustments as needed to sustain or reverse trends
Knowledge, Skills, and Abilities
* Ability to develop, negotiate, and execute complex and strategic joint business plans with assigned customers; strong ability to quickly bond and rapport to achieve a strategic partnership status throughout customers and system's organization
- Must have strong negotiation and persuasion skills; responsive customer service skills with a proactive mindset
- Strong organizational management skills are required; possess the ability to collaborate with all facets of business, including Field Operations, Marketing, Product Supply, Revenue Generation Management, and the National Retail Sales Team
- Ability to develop a thorough understanding of arenaflex and customer operational strategy and execution
- Basic analytical skills are a must
- Organizational, time management, and attention to detail skills are required
- Excellent oral and written communication and presentation skills are required
- Ability to prioritize multiple assignments with time-sensitive deadlines
- Computer proficiency in MS Office, particularly MS Excel and MS PowerPoint, is a must
Minimum Qualifications
* Bachelor's degree, four (4) years preferred
- Knowledge acquired through two (2) plus years of work experience in the beverage industry, specifically working with customers, is preferred
- Overnight travel is required to be successful in the role; estimated at 40% travel, both day trips and some overnight
- Position location is in the Carolinas (remote employee) with understanding that the person must be willing to travel to team, customer, bottler network, and internal meetings and visits
Work Environment
* Remote Employee: Home office is required
- Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law
Career Growth Opportunities and Learning Benefits
At arenaflex, we're committed to helping our employees grow and develop their careers. As a Customer Development Manager, you'll have access to a range of training and development opportunities, including:
- Regular coaching and feedback from experienced professionals
- Opportunities to attend industry conferences and events
- Access to online training and development resources
- Mentorship programs to help you achieve your career goals
Compensation, Perks, and Benefits
We offer a competitive salary and benefits package, including:
- Competitive salary and bonus structure
- Comprehensive health insurance, including medical, dental, and vision coverage
- 401(k) plan with company matching
- Employee Stock Purchase Plan (ESPP)
- Paid time off and holidays
- Opportunities for career advancement and growth
How to Apply
If you're a motivated and experienced professional with a passion for building relationships and driving growth, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!
Equal Opportunity Employer
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a work environment that's inclusive, supportive, and empowering for all employees. Apply for this job