Experienced Teller/Backup Customer Service Representative – In-Person Banking Services in Woodsville, NH
At arenaflex, we're dedicated to providing exceptional financial services to our community, and we're seeking a highly skilled and customer-focused Teller/Backup Customer Service Representative to join our team in Woodsville, NH. As a key member of our banking team, you'll play a vital role in delivering outstanding customer experiences, processing transactions efficiently, and promoting arenaflex's products and services.
About arenaflex
arenaflex is a community bank that has been serving the financial needs of businesses and consumers in New Hampshire for years. We're committed to building strong relationships with our customers, employees, and the communities we serve. Our team is passionate about providing personalized service, innovative solutions, and a commitment to excellence in everything we do.
Job Summary
We're looking for a highly motivated and customer-centric Teller/Backup Customer Service Representative to join our team in Woodsville, NH. As a Teller/CSR, you'll be responsible for processing customer transactions, providing exceptional customer service, and promoting arenaflex's products and services. If you're a team player with excellent communication skills, a passion for customer service, and a strong work ethic, we encourage you to apply for this exciting opportunity.
Key Responsibilities
As a Teller/Backup Customer Service Representative, you'll be responsible for:
- Processing customer transactions efficiently while providing superior customer service
- Offering products and service solutions to customers
- Providing account services to customers, including but not limited to:
+ Processing deposits, withdrawals, loan payments, and check cashing + Selling cashier's checks + Balancing cash drawer and ATM + Scanning teller transactions in preparation for electronic submission + Ordering cash for branch or service as backup for cash ordering
- Answering general customer questions and resolving issues in a timely and professional manner
- Maintaining a high level of customer satisfaction and ensuring a positive customer experience
Requirements
To be successful in this role, you'll need:
- Excellent customer service skills and a passion for delivering outstanding customer experiences
- Strong communication skills, both verbal and written
- Ability to use and learn computer-based systems, including arenaflex's banking software
- Cash handling experience and a strong attention to detail
- Ability to work in a fast-paced environment and prioritize tasks effectively
- High school diploma or equivalent required; associate's or bachelor's degree preferred
Preferred Qualifications
* Previous banking or customer service experience
- Knowledge of banking products and services
- Experience with cash handling and balancing
- Ability to work a flexible schedule, including weekends and holidays
Benefits
As a valued member of our team, you'll enjoy a range of benefits, including:
- Competitive hourly rate of $18.00
- Health, dental, and vision insurance
- Life and long-term disability insurance
- Paid time off and 11 paid holidays
- 401(k) retirement plan with company contribution
- Student loan and tuition assistance
- Saturday and Sunday shift differential
Work Environment and Company Culture
arenaflex is committed to creating a positive and inclusive work environment that supports the growth and development of our employees. Our team is passionate about delivering exceptional customer service, and we're looking for like-minded individuals who share our values and commitment to excellence.
How to Apply
If you're a motivated and customer-focused individual with a passion for delivering outstanding customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
Equal Employment Opportunity
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive, respectful, and free from discrimination. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Apply for this job