See all roles

Senior Manager, Product Management - Privacy and Trust, Customer Data & Identity at arenaflex

Work from home Full-time role Hiring

Join arenaflex's innovative team as a Senior Manager of Product Management, where you will play a pivotal role in shaping the future of customer data and identity management. As a seasoned product leader, you will be responsible for developing and executing a comprehensive product strategy that prioritizes customer data governance, metadata management, and strategic integrations.

About arenaflex

arenaflex is a leading retail company that is revolutionizing the way customers interact with their data. With a strong commitment to innovation and customer-centricity, arenaflex is constantly pushing the boundaries of what is possible in the retail industry. Our team is passionate about creating seamless and intuitive experiences for our customers, and we are looking for talented individuals like you to join our mission.

The Role

As a Senior Manager of Product Management, you will be part of our Privacy and Trust Product Team, which focuses on empowering teams across the company to access high-quality, unified customer data while ensuring robust privacy and data governance standards. Your primary responsibilities will include:

  • Leading the development and execution of a comprehensive product strategy that prioritizes customer data governance, metadata management, and strategic integrations.
  • Collaborating closely with various teams, including Engineering, Data Ventures, and Marketing, to deliver seamless and intuitive user experiences.
  • Defining and tracking key performance indicators (KPIs) and metrics to measure product success.
  • Staying updated on industry trends and advancements in customer privacy, data protection, data governance, and compliance.
  • Influencing both internal and external stakeholders as a thought leader in the field of customer data and identity management.

What You'll Do

* Develop and execute a comprehensive product strategy that prioritizes customer data governance, metadata management, and strategic integrations.

  • Collaborate with various teams to deliver seamless and intuitive user experiences.
  • Define and track key performance indicators (KPIs) and metrics to measure product success.
  • Stay updated on industry trends and advancements in customer privacy, data protection, data governance, and compliance.
  • Influence both internal and external stakeholders as a thought leader in the field of customer data and identity management.

You'll Sweep Us Off Our Feet If...

* You are an excellent communicator and presenter.

  • You have a deep domain knowledge around privacy or data management.
  • You are passionate about tackling complex challenges.
  • You are customer-centric and data-driven.
  • You can influence and build consensus across various stakeholders.
  • You have a test and learn approach to improve your team's products.
  • You have domain knowledge in Customer Data Platforms.
  • You have a strong ability to craft a credible vision and strategy.
  • You have experience in a Fortune 500 company.
  • You are comfortable working in complex and matrixed organizations.
  • You possess a strong understanding of international privacy regulations.
  • You have a proven track record of leading cross-functional teams and driving large-scale projects to completion.

You'll Make an Impact By...

* Defining and executing the vision and strategy for metadata management and strategic integrations within the Customer Data Platform team.

  • Leading and mentoring a team of product managers, fostering a culture of ownership, collaboration, and innovation.
  • Driving product development with engineering, data governance, analytics, and compliance teams, delivering seamless and intuitive user experiences.
  • Defining and tracking key product metrics and KPIs to measure adoption, effectiveness, and business impact.
  • Leveraging customer data and insights to drive the growth flywheel, improve decision-making, and foster data-driven innovation.
  • Advocating for the voice of the customer, ensuring product features align with user needs and deliver measurable business value.
  • Ensuring all ingested metadata is tagged for automated enforcement.

Qualifications

* 9+ years in Product Management with a focus on privacy or data management.

  • Retail industry experience is a plus.
  • Quantitative or technical background preferred.
  • Excellent oral and written communication skills.
  • Experience with Agile methodologies and project management tools.
  • Proven experience in developing and executing successful product roadmaps and initiatives.
  • Solid understanding of industry trends, emerging technologies, and market trends in the retail space.
  • Demonstrated ability to think clearly, analyze quantitatively, problem solve, scope technical requirements, and prioritize.

About the Team

The Privacy and Trust Product Team focuses on empowering teams across the company to access high-quality, unified customer data while ensuring robust privacy and data governance standards. We aim to build scalable, secure, and intelligent platforms that integrate and govern customer data across the organization, enabling self-serve capabilities for internal teams to efficiently access, analyze, and activate customer data for various business functions.

Work Environment and Company Culture

arenaflex is committed to creating a work environment that is inclusive, diverse, and supportive. We believe in fostering a culture of innovation, collaboration, and continuous learning. Our team is passionate about creating seamless and intuitive experiences for our customers, and we are looking for talented individuals like you to join our mission.

Compensation and Benefits

arenaflex offers competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Additional Compensation

Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include stock.

Location

arenaflex has multiple locations across the United States, including Bentonville, Arkansas; Hoboken, New Jersey; and Sunnyvale, California.

How to Apply

If you are a motivated and experienced product leader who is passionate about customer data and identity management, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you!

Note:

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a work environment that is inclusive, diverse, and supportive. Apply for this job

You might like

Experienced Junior Customer Service Consultant in German – Remote Opportunity at arenaflex

Work from home Full-time role

Experienced Part-Time Data Entry Specialist – Remote Opportunity at arenaflex

Work from home Full-time role

Job Title: Experienced Patient Customer Service Representative – Remote Opportunity with arenaflex

Work from home Full-time role

Experienced Full Stack Customer Service Representative Sales WFH-Sign On Bonus in New Hampshire at arenaflex

Work from home Full-time role

Experienced Remote Live Chat Agent/Help Desk Analyst – Work From Home (Full-Time/Part-Time)

Work from home Full-time role

Experienced Full Stack Data Entry Specialist – Web & Cloud Application Development

Work from home Full-time role

Experienced Full Stack Data Entry Specialist – Remote Data Management and Operations

Work from home Full-time role

Experienced Customer Service Representative – Remote Teleworking Opportunity at arenaflex

Work from home Full-time role

Experienced Crisis Intervention Specialist – 988 Chat & Text Support (Tuesday-Saturday, 4pm-12am)

Work from home Full-time role

Experienced Part-time Chat Specialist – Automotive and Recreational Vehicle Sales, Service, and Finance Support

Work from home Full-time role

Part Time Bilingual Customer Service Representative – Unlock Your Earning Potential at arenaflex

Work from home Full-time role

Key Account Manager - Bilaspur - Thrombis

Work from home Full-time role

Cloud DevOps Engineer

Work from home Full-time role

Experienced Customer Service Representative – Remote Automotive Service Department Appointment and Customer Experience Expert

Work from home Full-time role

Clinical Applications Specialist, MIC, NICU

Work from home Full-time role

Account Executive, Commercial Airlines

Work from home Full-time role

Principal Product Security Researcher

Work from home Full-time role

Experienced Remote Data Entry Specialist for Teens - Unlock Your Potential with arenaflex!

Work from home Full-time role

Experienced Part-Time Remote Customer Service Representative – Southwest Airlines Style Customer Experience

Work from home Full-time role

Director, Marketing Strategy - Consumer Tax

Work from home Full-time role