Experienced Full Stack Customer Care Representative – Remote Customer Service

At arenaflex, we're on a mission to revolutionize the way we interact with our customers. As a leading provider of innovative energy efficiency solutions, we're committed to delivering exceptional customer experiences that exceed our clients' expectations. We're now seeking an experienced Full Stack Customer Care Representative to join our team and help us achieve our goal of making a significant impact in the energy efficiency industry.

About arenaflex

arenaflex has been recognized as one of the fastest-growing private companies in the Inc. 5000 list for the past 10 years. We're a dynamic organization that's passionate about making a difference. Our guiding principles – Solid, Play to Win, Redefine known limits, and Make the best choice – aren't just corporate jargon; they're the foundation of our culture and the values we live by. Our mission is to drive results that advance our clients' businesses while reducing their carbon footprint.

What We Do

We're North America's most innovative energy efficiency company, providing tailored solutions that go beyond energy savings. Our expertise in the energy efficiency industry enables us to design, develop, and deliver customized solutions that help our clients "run proficient, save money, and work happy" while reducing their environmental impact. With a deep understanding of the energy efficiency industry, we're trusted by blue-chip brands like Costco, IKEA, and 5000 others.

Why Work at arenaflex?

Working with the best and brightest in energy efficiency comes with its perks. We're a collaborative team that's passionate about our work and committed to the well-being of our colleagues. We offer the best benefits around, and we think you'll be impressed!

• 4% 401k matching
• 100% health, vision, and dental coverage
• Unlimited PTO
• A fun workplace with an amazing team
• Regular team outings, events, and snacks

If you want to spend your time doing meaningful work with an organization that values its employees, then apply here!

The Work

We're seeking a Business Specialist to join our Dallas office and play a critical role in our business development process. This position is responsible for growing new business opportunities to achieve individual sales targets by performing the following duties:

• Proactively build and develop relationships with clients to increase sales potential and meet sales objectives
• Own the effectiveness of the sales cycle from start to finish, with a focus on execution
• Use CRM in HubSpot to track and move business through the pipeline and sales process for accurate forecasting
• Create new business and leads on a continuous basis
• Provide cost estimates, credit terms, and plan sales for orders received
• Work with clients to develop solutions and ensure a smooth sales process
• Identify new potential customers through professional references, client references, etc.
• Gather sales data to track the effectiveness of sales efforts and adjust approach to improve results
• Answer current and prospective clients about products, installation, pricing, and lead times in a manner that adheres to sales practices and supports clear communication
• Understand and communicate motivation programs/contributions to clients, when applicable
• Plan reports of sales and maintain oversight of accounts
• Enter new client information and other sales data for current clients into CRM database

Essential Qualifications

* Bachelor's degree (A.A. or equivalent from a two-year college or technical school; or two or more years' related experience or potentially training; or comparable combination of education and experience)

• Proven history of strong sales experience, ideally in a B2B environment
• Excellent verbal and written communication skills
• Proactive and self-motivated with the ability to step up
• Excellent time management skills with a proven ability to meet deadlines
• Proficient with Microsoft Office Suite or related software

Preferred Qualifications

* Valid, insurable driver's license

• Experience with CRM software, preferably HubSpot
• Knowledge of the energy efficiency industry

arenaflex is an Equal Opportunity Employer

We select, hire, and promote into all job levels the top candidates regardless of race, color, national origin, religion, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), age, disability, genetic information, citizenship status, veteran status, sexual orientation, gender identity, marital or family status, or any other status protected under applicable federal, state, and local laws.

How to Apply

If you're a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, then we want to hear from you! Apply now to join our team and be a part of our mission to make a significant impact in the energy efficiency industry. Apply Now! Apply for this job