Experienced Active Directory Security Customer Engineer – Expert Advisory Services for Enterprise IT
At arenaflex, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. As a global technology and services leader, we're solution-focused, tech-powered, and intelligence-fueled. Our Concentrix Technical Products and Services team is the driving force behind arenaflex's transformation, data, and technology services, integrating world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences.
Join Our Team of Game-Changers
We're proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. As a Customer Engineer at arenaflex, you'll collaborate directly with customer teams to provide expert advisory services across a range of technologies, leveraging structured intellectual property (MIP) engagements to establish trusted advisor relationships and guide customers towards achieving a healthy and secure state.
Key Responsibilities
As an Experienced Active Directory Security Customer Engineer, you'll be responsible for:
- Collaborating with customer teams to provide expert advisory services across a range of technologies, including Active Directory Domain Services, design and architecture, multi-domain forest design concepts, forest trust planning, and more.
- Establishing trusted advisor relationships with customers and guiding them towards achieving a healthy and secure state.
- Developing and delivering customized solutions to meet the unique needs of each customer.
- Providing expert-level support and guidance on Active Directory security, including design, implementation, and troubleshooting.
- Staying up-to-date with the latest technologies and trends in Active Directory security and sharing knowledge with the team.
Essential Qualifications
To be successful in this role, you'll need:
- Deep knowledge (300 – 400 level) in the following technology areas:
+ Active Directory Domain Services + Design and architecture + Multi-domain forest design concepts + Forest trust planning + Domain Controller capacity planning + FSMO role placement + OU Topology design + Knowledge of Active Directory site topology design + Group Policy strategy and best practice + Privilege account best practices Tier model + Delegation of permissions strategy + Group management best practice + Integration of third-party LDAP applications + RODC (Read-Only Domain Controller) deployment and management + Basic PowerShell scripting for automation and configuration management + Entra Connect and synchronization
- Relevant certifications, such as Microsoft Certified Systems Engineer (MCSE) or equivalent, Microsoft Certified Trainer or equivalent, or Certified Information Systems Security Practitioner (CISSP) or equivalent.
Preferred Qualifications
While not required, the following skills and certifications are highly desirable:
- Entra ID
- RBAC
- Authentication Models
- Cloud Auth (PTA/PHS)
- Federation
- Device Management
- Hybrid Join
- AADJ
- Entra ID Connect
- Syncing Active Directories Identities
- Entra Password Protection
- Entra ID P2 Features
- Entra Private Access
- Entra Global Access
- Entra ID Governance
- Entra ID Protection
- Entra Verified ID
- Conditional Access
- Self-service Password Reset (SSPR)
- Privileged Identity Management
- ADFS
- Active Directory Certification Services
- Azure services
- Azure Monitor
- Azure Sentinel
- Defender for Endpoint
- Active Directory Security
- Remediation of security assessment findings
- Tuning audit policy
- Event forwarding
- Password policy best practice and settings (including Fire-grain password policy)
- Applying security baselines
Career Growth Opportunities and Learning Benefits
At arenaflex, we're committed to helping our employees grow and develop their careers. As a Customer Engineer, you'll have access to:
- Ongoing training and development opportunities to stay up-to-date with the latest technologies and trends in Active Directory security.
- Mentorship and coaching from experienced professionals in the field.
- Opportunities to work on high-profile projects and collaborate with cross-functional teams.
- A dynamic and supportive work environment that encourages innovation and creativity.
Work Environment and Company Culture
Our work environment is designed to foster collaboration, creativity, and innovation. As a Customer Engineer, you'll be part of a team that's passionate about delivering exceptional customer experiences. We're committed to creating a workplace that's inclusive, diverse, and respectful, where everyone feels valued and supported.
Compensation, Perks, and Benefits
We offer a competitive salary range of $91,457 - 137,186, plus incentives that align with individual and company performance. Our benefits package includes:
- Medical, dental, and vision insurance
- Comprehensive employee assistance program
- 401(k) retirement plan
- Paid time off and holidays
- Paid learning days
- Flexible work arrangements, including remote work options
How to Apply
If you're a motivated and experienced professional with a passion for Active Directory security, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. The deadline to apply is 5/15/2025.
Equal Opportunity Employer
arenaflex is an Equal Opportunity/Affirmative Action Employer, including Disabled/Vets. We're committed to creating a workplace that's inclusive, diverse, and respectful, where everyone feels valued and supported. Apply for this job