Experienced MBA Intern, Commercial/Customer Strategy – Summer 2026 Internship Program at arenaflex

At arenaflex, we're committed to building a strong, diverse, and values-driven leadership pipeline that drives innovation and growth. As a leading global airline, we're constantly seeking talented MBAs to join our team and tackle some of our biggest challenges. Our 12-week summer internship program is designed to provide a unique opportunity for you to make a meaningful impact on our business and develop the skills and expertise needed to succeed in a fast-paced, dynamic environment.

About arenaflex

arenaflex is a world-leading airline that connects people and cultures around the globe. With a rich history and a commitment to innovation, we're constantly pushing the boundaries of what's possible in the airline industry. Our team is passionate about delivering exceptional customer experiences, driving growth and profitability, and making a positive impact on our communities.

Commercial & CX Strategy MBA Program

Our Commercial & CX Strategy MBA program is a 12-week summer internship program that revolves around one strategic project from one of the following Commercial and CX departments located in our Atlanta headquarters:

• CUSTOMER EXPERIENCE & CONSUMER INSIGHTS: Design onboard and airport product improvements that reach millions of annual travelers or deep dive into customer data to understand trends and develop action plans to improve the CX.
• GLOBAL SALES & DISTRIBUTION: Improve the travel experience for arenaflex's corporate clients by analyzing the financial contribution of incentive programs and developing new sales strategies to generate incremental revenue. Leverage technologies to ensure the same arenaflex products can be purchased in any channel, enabling consumer trust and confidence in arenaflex as a retailer.
• NETWORK PLANNING: Maximize profitability by aligning capacity with demand through the strategic deployment of aircraft and development of new city and route opportunities.
• REVENUE MANAGEMENT: Investigate competitors' pricing actions, initiate sales and other promotions to maintain market share. Analyze and understand the complexities of airline consumer behavior and devise creative strategies for capturing additional revenue through varying the supply of our product.
• RESERVATIONS: Develop recommendations for process improvements for reservations centers, call-handling, and segmentation to improve customer service, employee engagement, and maximize cost efficiencies.
• ENTERPRISE DIGITAL STRATEGY: Maintain the competitiveness of arenaflex.com by developing online marketing strategies and identifying incremental digital revenue streams.
• MARKETING: Leverage data to develop promotion and channel strategies to drive incremental passenger revenue or improve our values-led communication strategies with our customers.
• ALLIANCES: Improve collaboration and find synergies with our Joint Venture partners.

Key Responsibilities

As an MBA Intern, Commercial/Customer Strategy, you will be responsible for:

• Conducting in-depth research and analysis to identify business opportunities and challenges
• Developing and presenting strategic recommendations to senior leadership
• Collaborating with cross-functional teams to drive business outcomes
• Analyzing data and metrics to inform business decisions
• Developing and implementing process improvements to enhance customer experience and operational efficiency
• Identifying and pursuing new business opportunities and partnerships

Essential Qualifications

To be considered for this role, you must have:

• A Master's degree in Business Administration (MBA) or a related field
• A strong academic record, with a minimum GPA of 3.0
• Excellent analytical, problem-solving, and communication skills
• Experience in a business or consulting environment, preferably in the airline or travel industry
• Proficiency in Microsoft Office, including Excel, PowerPoint, and Word
• Strong data analysis and interpretation skills

Preferred Qualifications

While not required, the following qualifications are highly desirable:

• Experience in a leadership or management role
• Strong knowledge of the airline industry and its trends and challenges
• Familiarity with data analytics tools and technologies
• Experience with project management methodologies and tools
• Strong networking and collaboration skills

Skills and Competencies

To succeed in this role, you will need to possess:

• Strong analytical and problem-solving skills
• Excellent communication and presentation skills
• Ability to work effectively in a fast-paced, dynamic environment
• Strong collaboration and teamwork skills
• Ability to adapt to changing priorities and deadlines
• Strong data analysis and interpretation skills
• Proficiency in Microsoft Office, including Excel, PowerPoint, and Word

Career Growth Opportunities and Learning Benefits

As an MBA Intern, Commercial/Customer Strategy, you will have the opportunity to:

• Develop your skills and expertise in a fast-paced, dynamic environment
• Collaborate with senior leaders and cross-functional teams to drive business outcomes
• Develop and implement strategic recommendations to inform business decisions
• Analyze data and metrics to inform business decisions
• Identify and pursue new business opportunities and partnerships
• Develop a strong network of contacts and connections within the airline industry

Work Environment and Company Culture

arenaflex is a dynamic and inclusive workplace that values diversity, equity, and inclusion. We offer a range of benefits and perks, including:

• Competitive salary and bonus structure
• Comprehensive health and wellness benefits
• Professional development opportunities and training programs
• Flexible work arrangements and remote work options
• Access to cutting-edge technology and tools
• Collaborative and inclusive work environment

Compensation, Perks, and Benefits

arenaflex offers a competitive salary and bonus structure, as well as a range of benefits and perks, including:

• Competitive salary and bonus structure
• Comprehensive health and wellness benefits
• Professional development opportunities and training programs
• Flexible work arrangements and remote work options
• Access to cutting-edge technology and tools
• Collaborative and inclusive work environment

How to Apply

If you're a motivated and talented MBA student looking for a challenging and rewarding internship experience, we encourage you to apply for this role. Please submit your resume, cover letter, and transcripts to our online application portal. We look forward to hearing from you!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and free from discrimination. Apply for this job