Experienced Customer Service Representative – Join arenaflex Team Today!
Are you a people person with a passion for helping others? Do you enjoy working in a fast-paced environment where no two days are the same? Look no further! arenaflex is seeking a friendly, motivated, and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be the face of arenaflex's exceptional service, ensuring that customers receive the help they need on their journeys by inspecting and maintaining equipment, as well as assisting customers with up-to-date technology to dispatch and return equipment.
About arenaflex
arenaflex is a leading company in the industry, known for its commitment to providing exceptional customer service and creating a culture of health and wellness. With a strong focus on career stability, opportunities for advancement, and employee well-being, arenaflex is the perfect place to grow your career and make a real difference in the lives of our customers.
What We Offer
• Competitive hourly rate: $14.20 to $15.62
- Opportunities for advancement and career growth
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental & Vision Plans
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey's SmartDollar Program
Responsibilities
As a Customer Service Representative, you will be responsible for:
- Assisting customers inside and outside a arenaflex center with arenaflex products and services
- Using smartphone-based technology to manage rentals and inventory
- Moving and hooking up arenaflex trucks and trailers
- Cleaning and inspecting equipment on the lot, including checking fluid levels
- Answering questions and educating customers regarding products and services
- Preparing rental invoices and accepting equipment returned from rental
- Installing hitches and trailer wiring
- Filling propane (certification offered through arenaflex upon employment)
- Driving a forklift (certification offered through arenaflex upon employment)
- Participating in ongoing continuous arenaflex education through arenaflex University
Minimum Qualifications
• Valid driver's license and ability to maintain a good driving record
- High school diploma or equivalent
Work Environment
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
Why Join arenaflex?
• arenaflex is an equal opportunity employer, committed to creating a culture of diversity and inclusion
- arenaflex offers a comprehensive benefits package, including health insurance, retirement plans, and more
- arenaflex provides opportunities for career growth and advancement, with a focus on employee development and well-being
- arenaflex is a leader in the industry, known for its commitment to customer service and community involvement
How to Apply
If you are a motivated and customer-focused individual with a passion for helping others, we encourage you to apply for this exciting opportunity. Please visit our website to learn more about arenaflex and to submit your application. Apply Job!
Note:
arenaflex is an equal opportunity employer, committed to creating a culture of diversity and inclusion. We welcome applications from all qualified candidates, and we are committed to providing a safe and inclusive work environment for all employees. Apply for this job