Experienced Customer Engagement Specialist – K-12 Education Industry

At arenaflex, we're revolutionizing the way students learn and succeed in the K-12 education industry. As a Customer Engagement Specialist, you'll play a vital role in promoting arenaflex's mission to bridge the gap between what schools provide and what students need to thrive. If you're passionate about education, have a knack for building relationships, and enjoy facilitating engaging sessions, we want to hear from you!

About arenaflex

arenaflex is an educational support system (ESS) that empowers all students to maximize their lifetime potential. Founded in 2014 in Montreal, Canada, our personalized learning platform offers 1:1 online tutoring for any subject, at any time. With a growing network of over 3 million students from 400+ school districts across 40 US States and Canada, we're committed to democratizing education and making a meaningful impact on students' lives.

Our Mission

Our mission is to bridge the gap between what schools provide and what students need to succeed. We believe that every student deserves access to high-quality education, regardless of their background or circumstances. At arenaflex, we're dedicated to providing a supportive and inclusive environment that fosters creativity, innovation, and growth.

The Opportunity

As a Customer Engagement Specialist, you'll be part of our Professional Learning Team, responsible for promoting arenaflex's brand awareness and driving student adoption across the nation. You'll lead workshops and informational sessions, facilitate teacher enablement trainings, and nurture relationships with key Paper champions and teachers on the ground. If you're a self-starter who loves a challenge and is passionate about education, we want to hear from you!

Responsibilities

* Lead workshops and informational sessions to build excitement and spread arenaflex brand awareness across district communities

• Facilitate teacher enablement trainings to educate teachers and administrators about arenaflex implementation at the classroom and site level
• Grow and nurture relationships with key arenaflex champions and teachers on the ground by providing them with the most up-to-date resources
• Help expand our grassroots approach to experiential teacher education and district-wide engagement
• Collaborate with cross-functional teams to develop and implement effective engagement strategies
• Analyze data and metrics to measure the success of engagement initiatives and make data-driven recommendations

Required Qualifications

* 1-2 years of experience in a customer-facing role, preferably in education

• Working knowledge of the K-12 education industry
• Laptop and phone that can be used for work purposes (developing slide decks, presenting to districts, communicating cross-functionally)
• Proficient in using Twitter and staying current on social media platforms and trends
• Outgoing individual with strong communication skills who is energized by engaging with customers, especially teacher and parent communities
• High energy and ability to build excitement with customers
• Self-starter who loves a challenge and a strong team player who loves to collaborate

Preferred Qualifications

* Experience leading professional development within a district

• Experience leading virtual gamified events within a school district

Location

* Remote

Travel

* Travel is not required

Compensation & Benefits

* Competitive salary, $35/hour for your prep and facilitation time

• Ability to keep all travel points for hotels booked for work-related travel
• Mileage reimbursement may be available for applicable travel

About arenaflex

arenaflex offers an exciting, dynamic, inclusive work environment putting excellence at the center of everything we do. Our mission is woven into the fabric of our culture, challenging our team to build meaningful and creative solutions. We thrive when we collaborate with each other, and use integrity and selflessness to align our business decisions with our mission. We approach every challenge with positivity, achieving the outcome we want regardless of what gets in the way. Our tenacity propels our hyper-growth, where trust is key and we all strive to make an impact every day.

We Believe in Equity

We make sure to treat all candidates equally: If you are interested, please apply through our job board - our amazing talent team will reach out! Our team isn't able to pass on any calls/ emails our way - and this makes sure that the candidate experience is smooth and fair to everyone.

Join Our Team

If you're passionate about education and want to make a meaningful impact on students' lives, we want to hear from you! Apply now to become a Customer Engagement Specialist at arenaflex and be part of our mission to democratize education! Apply for this job