Experienced Eyewear Customer Service/Sales Advisor – Delivering Exceptional Patient Experience at arenaflex
About the Role
Are you ready to embark on a new career journey that makes a meaningful difference in people's lives? As an Eyewear Customer Service/Sales Advisor at arenaflex, you will play a vital role in providing personalized eyecare to our patients, working closely with our trusted community of doctors and knowledgeable teams. No prior optical experience? No problem! We will provide you with comprehensive training and tools to learn about the industry and deliver a best-in-class experience to our patients.
Join Our Team Today
At arenaflex, we are committed to delivering exceptional vision care to our patients, and we are seeking a talented individual who shares our passion for helping others. As an Eyewear Customer Service/Sales Advisor, you will have the opportunity to grow and develop your career through role-specific training programs, earn bonuses and commission, and participate in a comprehensive benefits package. If you are a friendly, caring, and patient-centric person who thrives in a fast-paced environment, we encourage you to apply.
Key Responsibilities
As an Eyewear Customer Service/Sales Advisor, your key responsibilities will include: - Providing patients with exceptional customer service by understanding and advising their needs - Assisting patients in the eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on the best fit - Consistently delivering sales plan and office goals through cultivating a patient experience built on relationship building and trust - Providing patients with comprehensive explanations of insurance benefits - Utilizing company-provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear - Completing optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames - Collaborating with doctors and team members to provide a seamless patient experience - Communicating and demonstrating the arenaflex values and brand philosophy while working with patients - Participating in other office duties as assigned
About You
We are looking for an individual with: - Experience in a customer-facing or sales-related position (Retail, Hospitality, or Optical field preferred, but not required) - A proactive approach to problem-solving with an entrepreneurial spirit - A willingness to learn about the industry, product, and services - The ability to sell with a desire to meet office goals with a "can-do" attitude - Friendly, caring, and patient-centric qualities that thrive in a fast-paced environment - A team player who is willing to collaborate to provide the best patient experience
Growth With Us
At arenaflex, we are committed to helping our employees grow and develop their careers. As an Eyewear Customer Service/Sales Advisor, you will have the opportunity to: - Grow and develop your career through role-specific training programs - Earn bonuses and commission (role-specific) - Participate in a comprehensive benefits package, including medical and dental coverage, tax-free savings plans, life insurance, and more - Participate in our Vision coverage and associate discounts on our products - Participate in our 401(k) with a competitive company match - Accrue PTO and paid holidays from day one
Introduction | arenaflex
At arenaflex, we are a high-growth, premier healthcare company that delivers a unique retail experience to our patients. Our trusted community doctors and knowledgeable teams are focused on helping our patients live their best lives by delivering an exceptional, personalized experience in every interaction. Our business model is unlike others in the industry, making healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You will have the opportunity to prioritize the care of our associates and patients, connect the knowledge of our talented teams to our patients' needs, and work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving arenaflex in meaningful ways.
Equal Opportunity Employer
arenaflex is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. arenaflex will not tolerate discrimination or harassment based on any of these characteristics.
How to Apply
If you are a motivated and caring individual who is passionate about delivering exceptional patient experiences, we encourage you to apply for the Eyewear Customer Service/Sales Advisor role at arenaflex. Click on the link below to submit your application and take the first step towards a rewarding career with our organization. Apply Job! Apply for this job