Cyber Security Analyst I

Job Description:

• Analyze, investigate, document and report on security alerts and/or potential security incidents identified in customer environments
• Process security investigation cases in a thorough, yet timely manner
• Serve as an incident coordinator for security events that require urgent response, containment, and remediation
• Generate meticulous investigative notes for all security alerts and incidents
• Provide continuous feedback on security process improvements and customer satisfaction
• Stay up-to-date on security training, certification, and emerging threats
• Make appropriate escalations on security investigations when warranted
• Ensure shift-change documentation is completed and communicated effectively
• Follow all available SOPs and escalation communication matrices
• Provide customers with meaningful and constructive security consultation during external communications.

Requirements:

• 0-3 years' experience working in a Security Operations Center (SOC) environment
• Basic understanding of query languages
• General knowledge of programming language operations
• System Networking experience or education
• Working knowledge/experience with Office 365
• Possess strong problem-solving skills
• Excellent verbal and written communication skills
• Demonstrated ability to work in a team environment and independently
• Must be a U.S. Citizen and reside within the United States or its Territories

Benefits:

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Remote work options

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