Experienced Full Stack Software Engineer Manager – Customer Order Management (Remote)

Are you a seasoned software engineering leader with a passion for driving innovation and excellence in customer order management? Do you have a proven track record of leading high-performing teams and delivering complex, cross-team features? If so, we invite you to join arenaflex as an Experienced Full Stack Software Engineer Manager – Customer Order Management (Remote). At arenaflex, we're committed to empowering our customers with the best possible shopping experience. As a key member of our technology team, you'll play a critical role in shaping the future of our customer order management systems. With a focus on delivering high-volume customer order processing applications, you'll lead multiple software engineering teams to drive business growth and operational efficiency.

About arenaflex

arenaflex is a leading retailer with a rich history of innovation and customer satisfaction. Our commitment to excellence has earned us a reputation as a trusted partner in the retail industry. With a strong focus on technology and customer experience, we're constantly pushing the boundaries of what's possible. As a member of our team, you'll have the opportunity to work with cutting-edge technologies, collaborate with talented professionals, and contribute to the development of world-class software solutions.

Position Purpose

As an Experienced Full Stack Software Engineer Manager – Customer Order Management (Remote), you'll be responsible for leading multiple software engineering teams within the Customer Order Management (COM) space. These teams develop and maintain high-volume customer order processing applications critical to business operations. Your primary responsibilities will include:

• Overseeing two product teams to ensure a deep understanding of their key success factors, risks, and dependencies
• Assessing team needs and providing strategic recommendations to leadership to drive effective decision-making
• Planning and executing all phases of the feature development lifecycle, including requirements gathering, development, and pilot/production rollout
• Collaborating with product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions
• Documenting, reviewing, and ensuring that all quality and change control standards are met
• Writing custom code or scripts to automate infrastructure, monitoring services, and test cases
• Working with vendors and partners for the successful implementation of critical tooling and platforms
• Creating meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively
• Contributing to enterprise-wide tools to drive destructive testing, automation, and engineering empowerment
• Evaluating new technologies for adoption across the enterprise
• Participating in and leading review board sessions to drive consistency across the enterprise
• Filling in on product teams for engineers who are out of the office

Key Responsibilities

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Delivery & Execution (30%):

+ Collaborates and pairs with product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions + Documents, reviews, and ensures that all quality and change control standards are met + Writes custom code or scripts to automate infrastructure, monitoring services, and test cases + Works with vendors and partners for the successful implementation of critical tooling and platforms + Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively + Contributes to enterprise-wide tools to drive destructive testing, automation, and engineering empowerment + Evaluates new technologies for adoption across the enterprise + Participates in and leads review board sessions to drive consistency across the enterprise + Fills in on product teams for engineers who are out of the office

Support & Enablement (10%):

+ Fields questions from engineers, product teams, or support teams + Monitors tools and participates in conversations to encourage collaboration across product teams + Provides application support for software running in production + Acts as a technical escalation point for the engineers on the team

People (50%):

+ Provides leadership, mentoring, and coaching to Software Engineers + Attracts, retains, and develops top talent to build a world-class Software Engineering Team + Conducts annual and mid-year reviews by reviewing individual development plans and team feedback + Fosters collaboration with team members to drive consistency across product teams, and finds opportunities to expose engineers to career interests + Acts as a proponent of modern software development practices + Guides team members in strategy, alignment, analysis, and execution tasks within and across product teams + Participates in and contributes to learning activities around modern software design and development core practices (communities of practice)

Learning (10%):

+ Learns, through reading, tutorials, and videos, new technologies and best practices being used within other technology organizations + Builds relationships with technology leaders at other companies to learn best practices and elegant solutions to common problems

Requirements

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Minimum Qualifications:

+ Must be eighteen years of age or older + Must be legally permitted to work in the United States + Mastery of an object-oriented programming language (preferably Java)

Preferred Qualifications:

+ 5-7 years of relevant work experience + Mastery of a modern scripting language (preferably Python) + Mastery of a modern web application framework + Mastery of writing SQL queries against a relational database + Mastery of modern product development processes and pipelines + Proficient in effective troubleshooting and issue resolution techniques + Proficient in effective system monitoring and log analysis techniques + Capable of understanding complicated systems quickly + Experience in guiding more junior team members through Software Engineering fundamentals in a professional setting + Experience managing and growing team members in a professional setting + Experience balancing workloads across teams + Experience managing vendor relationships + Experience with translating high-level strategy to tactical execution

Minimum Education:

+ The knowledge, skills, and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job

Preferred Education:

+ No additional education

Minimum Years of Work Experience:

+ 5

Preferred Years of Work Experience:

+ No additional years of experience

Minimum Leadership Experience:

+ None

Preferred Leadership Experience:

+ None

Certifications:

+ None

Competencies

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Attracts Top Talent:

Attracting and selecting the best talent to meet current and future business needs

Balances Stakeholders:

Anticipating and balancing the needs of multiple stakeholders

Builds Effective Teams:

Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals

Business Insight:

Applying knowledge of business and the marketplace to advance the organization's goals

Collaborates:

Building partnerships and working collaboratively with others to meet shared objectives

Communicates Effectively:

Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

Develops Talent:

Developing people to meet both their career goals and the organization's goals

Drives Engagement:

Creating a climate where people are motivated to do their best to help the organization achieve its objectives

Drives Vision and Purpose:

Painting a compelling picture of the vision and strategy that motivates others to action

Manages Ambiguity:

Operating effectively, even when things are not certain or the way forward is not clear

Organizational Savvy:

Maneuvering comfortably through complex policy, process, and people-related organizational dynamics

Situational Adaptability:

Adapting approach and demeanor in real time to match the shifting demands of different situations

Compensation and Benefits

arenaflex offers a competitive compensation package, including a base salary range of $140,000 - $240,000, depending on experience. In addition, we offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

How to Apply

If you're a motivated and experienced software engineering leader looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you! Apply Now! Apply for this job