Experienced Full Stack Pharmacy Technician – Patient-Centric Care and Data Entry Specialist

Join arenaflex, a leading American pharmacy and retail company, in its mission to revolutionize patient care and provide exceptional customer experiences. As an Experienced Full Stack Pharmacy Technician, you will be at the forefront of our patient-centric care approach, interacting with customers, and developing strong relationships with patients. arenaflex is proud to invest in its "earn while you learn" Pharmacy Technician training program, recognized by the American Society of Health-System Pharmacists (ASHP) and the Department of Labor.

About arenaflex

arenaflex, formally referred to as arenaflex Boots Alliance, Inc., is a renowned American pharmacy and retail company with a significant presence in the USA and other countries. Founded in 1901 and headquartered in Deerfield, Illinois, arenaflex operates a vast network of retail drugstores, offering a wide range of products, including prescription medications, over-the-counter drugs, health and wellness products, cosmetics, and convenience items.

Job Summary

As an Experienced Full Stack Pharmacy Technician, you will be responsible for assisting pharmacists in the exercise of pharmacy, under direct supervision, in accordance with national and federal regulations. You will use pharmacy systems to retrieve patient and drug information, process prescriptions, and provide exceptional customer experiences. You will also be responsible for modeling and sharing customer service best practices, developing strong relationships with customers, and maintaining a clean, neat, and orderly pharmacy department.

Key Responsibilities

* Assist pharmacists in the exercise of pharmacy, under direct supervision, in accordance with national and federal regulations

• Use pharmacy systems to retrieve patient and drug information, process prescriptions, and provide exceptional customer experiences
• Model and share customer service best practices, developing strong relationships with customers
• Maintain a clean, neat, and orderly pharmacy department
• Perform duties as assigned by the Pharmacy Manager, Personnel Pharmacist, and Store Supervisor, including using pharmacy systems to enter patient and drug records, filling prescriptions, and verifying medication accuracy
• Assist pharmacists in scheduling and maintaining work flow
• Report prescription errors to the pharmacist on duty and adhere to company policies and procedures regarding pharmacy errors and the quality improvement program
• Adhere to the arenaflex Co. Policy regarding accurate dispensing throughout all applicable prescription dispensing activities
• Register all related sales on assigned cash register, collect and handle coins as required
• Take customers to the OTC aisle when possible to assist in finding merchandise
• Handle telephone calls that do not require the personal attention of the pharmacist, including those to physicians
• Method (correct and resubmit) claims for third-party prescription services in a timely and efficient manner, and perform other clerical responsibilities as assigned by the store manager
• Assist and support the Pharmacy department on stock management activities, including ordering, unpacking, checking, and storing shipments of prescription drugs
• Maintain knowledge of company asset safety procedures, and document claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not obtained), order errors or broken goods related to Rx capsules
• May assist pharmacists in administering medical services, including the collection and proper labeling of blood/urine samples from patients and other medical services as required
• Assist the Pharmacy Supervisor and Personnel Pharmacist in developing and maintaining strong relationships with the local medical community, including physicians, nurses, and other healthcare providers, through clinical provider detailing and outreach to healthcare agencies, retirement homes, nursing homes, and other forums for reinforcing growth opportunities
• Assist with outdoor and indoor maintenance by ensuring the pharmacy department is stocked with sufficient supplies, clean, neat, and orderly in appearance and condition

Education & Personal Development

* Earn and maintain PTCB certification through the arenaflex Pharmacy Technician training program and/or state required certification/registration

• Otherwise, earn PTCB certification as a condition of promotion to senior technician
• Attend training and complete PPLs as requested by manager and acquire continuing education credit
• Maintain expertise and skill in healthcare and pharmacy, including latest information and developments
• Through completion of the arenaflex pharmacy technician apprenticeship program, experience qualifies for 8 (8) college credit hours as recognized by the American Council on Education (ACE)

Basic Qualifications

* Must be fluent in reading, writing, and speaking English (except in Puerto Rico)

Preferred Qualifications

* Prefer six months of experience in a retail environment

• Prefer previous work experience with arenaflex
• Prefer desirable math skills to fill prescriptions accurately, including counting, measuring, and weighing medications
• Prefer correct computer skills
• Prefer knowledge of store inventory management
• Prefer PTCB certification

The following information is applicable for San Francisco, CA applicants:

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Benefits at arenaflex

arenaflex provides a range of benefits to its employees, including:

• Aggressive compensation: arenaflex offers competitive salaries and compensation programs based on the role, experience, and location
• Health and wellness: comprehensive health, dental, and vision for employees and their families
• Prescription savings: employees may obtain discounts on prescription medications and pharmacy services
• Retirement Plans: arenaflex offers retirement savings plans, including 401(k) plans, to help employees save for their future
• Employee stock buy Plan: Eligible employees may have the option to purchase arenaflex Boots Alliance stock with a discount
• Profession development: opportunities for career growth within the company, including training and development programs
• Paid break day: Paid holiday days, vacations, and sick leave for work-life balance
• Education help: some employees may have access to tuition compensation or education assistance programs
• Employee discount: arenaflex employees frequently receive discounts on products offered in arenaflex stores
• Health programs: resources and programs to help employee well-being, including health and wellness initiatives
• Flexible work arrangements: arenaflex may offer flexible work arrangements, including part-time and full-time positions
• Employee assistance program: help programs to assist employees with personal and professional challenges
• Variety and Inclusion: arenaflex promotes diversity and inclusion within its workforce and has initiatives and employee resource groups

How to Apply

If you are a motivated and customer-focused individual who is passionate about patient care and data entry, we encourage you to apply for this exciting opportunity to join the arenaflex team. Apply for this job