Experienced Loan Consultant II – Exceptional Customer Experience and Personal Loan Solutions

At arenaflex, we believe that the success of our company is directly tied to the quality of our employees and their unwavering commitment to our customers. We value each customer and understand that people want to do business with people who genuinely care. This fundamental principle sets us apart from our competitors and drives our pursuit of excellence. Our motto, "Success is the only option," reflects our relentless dedication to improvement and our passion for delivering exceptional results.

A Comprehensive Benefits Package for a Brighter Future

arenaflex is proud to offer a comprehensive benefits package that supports the well-being of our employees and their dependents. This package includes:

• Medical, dental, and vision benefits
• Paid time off and paid holidays
• 401(k) retirement plan with company match
• Life insurance and long-term disability coverage
• Tuition assistance and an employee assistance program
• Optional benefits such as critical care, auto, home, and pet insurance, as well as other ancillary insurance options

Join Our Team and Unlock Your Potential

As a Loan Consultant II at arenaflex, you will play a vital role in providing exceptional customer experiences while delivering personal loan solutions. This dynamic role focuses on building a customer base through sales, loan extension, and merchant referrals. Your success will be measured by your ability to create memorable customer experiences, generate business, maintain compliance, achieve monthly goals, and ensure accuracy.

Key Responsibilities:

* Greet, assist, and solicit individuals entering the office and calling by phone; receive and process credit and employment verifications, and record information obtained.

• Process payments, distributions, and make recommendations regarding loan approvals.
• Approve loans up to established lending limits and complete loan closings.
• Handle account activities related to collection accounts, including phone calls and face-to-face communications with customers.
• Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances, and close the branch.
• Actively market all branch products and services to individuals.
• Perform all other duties as assigned by management.

Essential Qualifications:

* High School Diploma or GED from an accredited institution

• 2-4 years of experience in consumer finance or a related field
• Cash handling, computer skills, and customer service skills
• Ability to work with minimal supervision
• Excellent communication skills
• Proficient working knowledge of Microsoft Windows, Excel, and Word Applications

Preferred/Desired Qualifications:

* Associates or Bachelor's Degree

• Bilingual, Spanish/English

Compensation and Incentives:

* The salary range for this position is $20.00 - $24.00 per hour, based on the specific Knowledge, Skills, Abilities, and/or Experience of the selected candidate.

• This position is eligible for Quarterly Incentive compensation based on individual and company performance guidelines.

Work Environment:

* Office Environment

Join a Fast-Paced, High-Growth Team with a Great Culture

If you are passionate about delivering exceptional customer experiences and are eager to join a dynamic team that values growth, innovation, and collaboration, then arenaflex is the perfect fit for you! We offer a unique opportunity to develop your skills, advance your career, and make a meaningful impact in the lives of our customers.

Ready to Take the Next Step?

Apply now to become a part of our exceptional team and embark on a rewarding career journey with arenaflex! Apply Job! Apply for this job