Experienced Field Operations Technician I – Natural Gas Systems Maintenance and Customer Service
Join arenaflex, a leading energy company, and embark on a rewarding career that makes a difference in people's lives. As an Experienced Field Operations Technician I, you will play a vital role in maintaining arenaflex's natural gas facilities and providing exceptional customer service to millions of people every day. With a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits, arenaflex is the perfect place to build a long-term career.
About arenaflex
arenaflex is a dynamic and innovative energy company that is committed to making a positive impact on the lives of our customers and the communities we serve. With a strong focus on safety, customer satisfaction, and operational excellence, we strive to be the leader in the energy industry. Our team of dedicated professionals is passionate about delivering exceptional service and ensuring the safe and reliable operation of our natural gas systems.
Responsibilities & Duties
As an Experienced Field Operations Technician I, you will be responsible for performing a variety of activities associated with service installation and maintenance, as well as unregulated activities. Your specific duties will include:
- Performing meter turn-ons and turn-offs
- Delivering disconnect notifications to customers
- Reading customer meters
- Installing meters and meter sets, including industrial meters
- Lighting pilots, testing, and inspecting appliances and gas equipment to ensure proper operation
- Performing farm tap maintenance
- Removing meters
- Responding to high bill requests by performing dial tests, appliance, and filter checks
- Meeting with customers regarding line relocates
- Changing out meters related to the sample testing program
- Repairing water heaters, appliances, etc. (installing if licensed)
- Monitoring for meter tampering; ensuring meters are securely installed
- Monitoring atmospheric corrosion and painting as needed
- Locating gas lines
- Inspecting and maintaining farm tap stations
- Responding to emergency/leak calls; evaluating and grading leaks
- Assisting in training service apprentices
- Assisting the Operations and Maintenance group with line repairs
- Performing leak surveys
- Assisting other departments as needed
- Clearing pipelines
- Repairing/installing temporary clamps on steel risers
- Repairing damaged pipes and plastic services
- Bar testing to evaluate and grade underground gas leaks
- Preparing unregulated estimates and maintaining computer record keeping
- Performing other duties as assigned
Basic/Required Qualifications
* High school diploma or GED
- Demonstrated mechanical aptitude
- Basic computer knowledge working in a Windows environment
- Possess and maintain a valid driver's license
Desired Qualifications
* Two-year degree and/or technical certifications
- Experience with plumbing license, electrical, or HVAC
- Possess a minimum of one: Plumbing License (P1 or P2), Fuel Piping License/Journeyman, HVAC License, Electrical License (Limited or Full). Must be willing to use license(s) for arenaflex business purposes
- Experience in customer service
- Demonstrated effective communication (verbal and written) and interpersonal skills
- Safety awareness
Physical Requirements
* This position contains a weight restriction of 275 pounds as an essential function of the job. The purpose of this restriction is to ensure that all weight-rated equipment is used in an appropriate and safe manner within maximum allowed weight loading.
- Must work outdoors in adverse weather conditions; flexible work schedule; lifting up to 75 lbs.; frequent bending, stooping, standing, crawling, digging, climbing; works on uneven terrain, many times with heavy vegetation; manual dexterity (hand/eye coordination); keen eyesight; good hearing; good sense of smell; comes in frequent contact with insects and animals.
Other Requirements
* Field Mobility Classification - Work will be performed in various field locations, as needed, after the onboarding period. However, field employees are required to live within a reasonable daily commute to their assigned work location.
- Perform on-call duty as scheduled/assigned
- Weekend and evening work as required and is subject to overtime and some rotating shifts. Must reside in Resource Center service area; some Resource Centers may require residing in certain counties within the Resource Centers.
Travel Requirements
* 15-25%
Relocation Assistance Provided (as applicable)
* No
Represented/Union Position
* No
Visa Sponsored Position
* No
Posting Expiration Date
* Thursday, April 3, 2025
All job postings expire at 12:01 AM on the posting expiration date.
Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.
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* Do Not Sell My Personal Information (CA)
Terms of Use
* Accessibility If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service and ensuring the safe and reliable operation of natural gas systems, we encourage you to apply for this exciting opportunity. Join arenaflex and start building a rewarding career that makes a difference in people's lives. [Apply Now](https://www.linkedin.com/jobs/view/customer-field-operations-technician-i-at-arenaflex-4194270665) Apply for this job