Experienced Data Entry Editor – Resident Insights and Experience Platform
At arenaflex, we're revolutionizing the way senior living operators make data-driven decisions with our cutting-edge resident insight and experience platform. Our platform empowers operators to create actionable insights that lead to transformative outcomes for residents, staff, and the entire senior living ecosystem. As a key member of our Production Department, you'll play a vital role in processing information submitted by communities into usable data points about residents. Your attention to detail, exceptional grammar skills, and ability to work independently will ensure that our person-centered data is accurate, reliable, and ready for use by end users.
About arenaflex
arenaflex is a pioneering company that's changing the face of senior living operations. Our resident insight and experience platform is fueled by artificial intelligence (AI), making it easier for customers to create data that leads to measurable enhancements in residents' quality of life. With our platform, senior living operators can make real-time decisions that drive engagement, improve outcomes, and redefine the way they operate.
Job Summary
We're seeking an experienced Data Entry Editor to join our Production Department on a contract basis. As a Data Entry Editor, you'll be responsible for verifying mined data points are accurately placed in resident profiles and ensuring all Quality of Life metrics are represented in line with the resident's intentions. You'll work closely with our Production Manager to ensure that all person-centered data created is ready for use within our Minerva platform and corresponding arenaflex tools.
Key Responsibilities
As a Data Entry Editor, you'll be responsible for:
- Cross-checking data mining of written or verbal interviews to ensure accuracy in resident profiles and stories
- Logging accurate time for each ticket to maintain turnaround times standards
- Maintaining a maximum of 3 hours per audio hour for audio ticket turnaround and 0.5 hours per profile upload for paper ticket turnaround
- Ensuring a quality error rate of less than 5 per month
- Adhering to arenaflex person-centered data entry standards and formatting guidelines
- Following all Production Department established processes and procedures
- Participating in Weekly Editor Meeting and assigned training sessions
- Adhering to all applicable laws and regulations related to Protected Health Information
Qualifications
To be successful in this role, you'll need:
- Perfect English grammar and exceptional attention to detail
- Ability to focus and perform time-based tasks
- Self-directed and able to work independently in a remote work environment
- Excellent problem-solving skills with the ability to apply knowledge and creativity to resolve standard and complex issues
- Basic professional communication skills, written and verbal
- Excellent typing skills
- Moderate to high comfort with technology, including messaging, video conferencing, workflow, and database tools
Preferred Qualifications
* 1 year of data entry experience
- Spanish language proficiency
What We Offer
As a Data Entry Editor at arenaflex, you'll enjoy:
- Flexible schedule
- Opportunity to work with a cutting-edge resident insight and experience platform
- Collaborative and remote work environment
- Professional development and training opportunities
- Competitive compensation and benefits package
How to Apply
If you're a detail-oriented and tech-savvy individual with a passion for data entry and resident insights, we encourage you to apply for this exciting opportunity. Please submit your application and complete the pre-employment assessments on our website. Applicants who do not complete these assessments will not be considered.
Job Type
Contract
Expected Hours
No less than 40 hours per week
Work Location
Remote
Benefits
Flexible schedule
Experience
* English: 5 years (required)
- Data entry: 1 year (preferred)
- Spanish: moderate to high proficiency (preferred)
Language
English (required)
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