See all roles

Experienced Customer Strategy & Engagement Solutions Advisor – Logistics and Supply Chain Expert

Work from home Full-time role Hiring

At arenaflex, we're on a mission to revolutionize the way businesses approach customer engagement and strategy. As a Customer Strategy & Engagement Solutions Advisor, you'll play a vital role in supporting our sales efforts and driving business growth through innovative solutions. If you're a logistics and supply chain expert with a passion for creating value for our customers, we want to hear from you!

About arenaflex

arenaflex is a leading provider of innovative logistics and supply chain solutions. We're committed to helping businesses thrive in an ever-changing market by delivering exceptional customer experiences. Our team of experts is dedicated to staying ahead of the curve, and we're looking for talented individuals like you to join our mission.

Job Summary

As a Customer Strategy & Engagement Solutions Advisor, you'll work closely with our sales team to design and implement creative business solutions that meet the unique needs of our customers. You'll be responsible for analyzing incoming RFI's and RFP's, creating detailed P&L's and pricing files, and participating in solution design, pricing, proposal, and presentation creation. If you're a strategic thinker with excellent communication and interpersonal skills, we encourage you to apply for this exciting opportunity.

Primary Responsibilities

* Work with sales, lines of service, and opco's to design creative business solutions that meet the needs of our customers

  • Facilitate sales leads through the solution design, proposal, and pricing process, ensuring that our customers receive the best possible solutions
  • Complete RFI and RFP responses, utilizing your expertise in logistics and supply chain management
  • Develop, maintain, and utilize pricing models in coordination with the sales process, ensuring that our customers receive accurate and competitive pricing
  • Develop and maintain libraries for sales/marketing content, RFP and RFI responses, and PowerPoint presentations, ensuring that our sales team has the tools they need to succeed
  • Create reporting for sales pipeline and other ad hoc reports as requested, utilizing your analytical skills to provide insights and recommendations
  • Create and manage inputs for detail and accuracy, customize formatting, and create and run reports in Salesforce for all Managed Transportation and Consulting opportunities
  • Perform other duties as assigned, working collaboratively with our sales team to drive business growth and customer satisfaction

Education and Experience

* Bachelor's Degree in Logistics, Supply Chain, Business, Economics, or a related field

  • Minimum 5-7 years of experience in solution design, sales support, implementation, project management, facilitation, and strong MS Office Suite skills
  • Proven track record of success in a similar role, with a strong understanding of logistics and supply chain management principles

Knowledge, Skills, and Abilities

* Strong communication skills (oral and written) to organize ideas and make clear, logical, and persuasive presentations

  • Strong interpersonal skills to develop and maintain effective relationships with management and customers
  • Ability to analyze complex data and create actionable insights
  • Strong problem-solving skills, with the ability to think critically and creatively
  • Proficiency in MS Office Suite, including Excel, Word, and PowerPoint
  • Experience with Salesforce or similar CRM systems

Working Conditions

* The majority of the work will be performed in an office environment, with occasional work in a warehouse environment

  • Ability to sit, walk, and stand for the duration of the shift
  • Must possess visual acuity to perform essential job functions
  • Ability to conduct physical tasks with a full range of motion throughout the warehouse environment
  • Ability to lift and carry items up to 50 pounds

Equal Opportunity Employer

arenaflex is an equal opportunity employer, committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact [email protected].

Compensation and Benefits

* Our compensation reflects the cost of labor across several US geographic markets, with pay based on several factors including market location, job-related knowledge, skills, education/training, and work experience

  • Pay Range: $58,656.00 (Min) - $83,787.00 (Mid) - $109,739.00 (Max) Yearly
  • Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off

How to Apply

If you're a motivated and results-driven individual with a passion for logistics and supply chain management, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [arenaflex Careers Page](careers.arenaflex.com/customer-strategy-engagement-solutions-advisor/job/F673AAD641825C0FCE07DF43630DC618). We can't wait to hear from you! Apply for this job

You might like

Experienced Automotive Customer Service Representative – Remote Opportunity with arenaflex

Work from home Full-time role

Experienced Live Chat and Email Support Agents – Customer Service Representatives for E-commerce Businesses

Work from home Full-time role

Experienced Customer Service Representative – Remote Opportunity in Texas

Work from home Full-time role

Experienced Inbound Customer Service Representative - Hybrid

Work from home Full-time role

Rewritten Job Title:

Work from home Full-time role

Experienced Customer Service Representative – Fitness Programs (Remote, $15-$16/hour)

Work from home Full-time role

Experienced Customer Service Representative – Fitness Programs (Remote, $15-$16/hr)

Work from home Full-time role

Experienced Customer Service Representative – Fitness Programs (Remote, $15-$16/hour)

Work from home Full-time role

Experienced Customer Service Representative – Fitness Programs (Remote, $15-$16/hour)

Work from home Full-time role

Experienced Part-Time Customer Care Agent – Remote Health Education Support

Work from home Full-time role

Entry-Level Remote Data Entry Associate – Work From Home Position | $27/Hour | Full Training Provided | Join arenaflex Today

Work from home Full-time role

Customer Service Representative Tier I – Remote, Entry‑Level, No‑Phone‑Calling – Join arenaflex’s Dream Team of Visionaries, Doers, and Drivers

Work from home Full-time role

Health Systems Strategy & Insights Senior Advisor

Work from home Full-time role

Experienced Part-Time Data Entry Specialist – Remote Opportunity at arenaflex

Work from home Full-time role

Senior Manager, Paid Search

Work from home Full-time role

Oncology Case Manager - New England

Work from home Full-time role

Shopify Designer and Developer

Work from home Full-time role

Customer Support Specialist for Voice and Chat Account - Join arenaflex's Dynamic Team

Work from home Full-time role

Remote Lead Digital Artist

Work from home Full-time role

Experienced Customer Service Representative – Work From Home Opportunity with arenaflex

Work from home Full-time role