Experienced Customer Service Associate – Amazon Locker+ Retail Location

Job Summary:

Join the dedicated team at arenaflex that makes the return and pickup of packages convenient for our customers at our Locker retail locations. As an Experienced Customer Service Associate, you will be the face of arenaflex, providing exceptional customer service, resolving issues, and ensuring a seamless experience for our customers. If you're passionate about delivering quality service, have an up-for-anything attitude, and thrive in an ever-changing environment, we want to hear from you!

About arenaflex:

arenaflex is a leading e-commerce company that revolutionized the way people shop and receive their packages. Our mission is to provide a convenient, fast, and reliable experience for our customers. We're committed to innovation, customer satisfaction, and employee growth. As a Customer Service Associate, you'll be part of a dynamic team that's passionate about making a difference in our customers' lives.

Key Responsibilities:

* Receive, pick, and stow customer orders, process returns, and prepare for delivery

• Assist customers with questions they may have, resolving issues in a timely and professional manner
• Work through problem-solving scenarios for customers, providing creative solutions to their concerns
• Maintain a clean, safe, and organized workspace, adhering to arenaflex's high standards
• Manage responsibilities for a Locker location, including opening and closing site, ensuring a smooth operation
• Use technology like smartphones and handheld devices to sort, scan, and prepare orders
• Receive truck deliveries, ensuring timely and accurate processing

Physical Demands:

* Perform physical labor, including lifting up to 49 pounds, with or without reasonable accommodation

• Stand and walk during shifts lasting up to five hours, with or without reasonable accommodation
• Use carts, dollies, hand trucks, and other gear to move items around
• Go up and down stairs (where applicable)
• Be available to work part-time between the hours of 8:30 a.m. and 9:30 p.m., with schedules varying week to week

What it's like at arenaflex Locker locations:

* Safety: Your safety is important to us, so we provide safe working conditions

• Surroundings: You'll be behind a counter, working with customers, in a comfortable, climate-controlled environment
• Activity: You'll be on your feet for the majority of your shift, helping customers and sorting packages
• Temperature: Our Locker locations are in comfortable, climate-controlled environments
• Noise level: Sound levels are minimal, what one would expect in a grocery store
• Dress code: Relaxed, with a few rules to follow for safety, including comfortable, closed-toe shoes

Why You'll Love arenaflex:

* We have jobs that fit any lifestyle, state-of-the-art workplaces, teams that support and listen to our associates, and company-driven initiatives and benefits to help support your goals

• Schedule flexibility: Depending on where you work, schedules may include full-time (40 hours), reduced-time (30-36 hours) or part-time (20 hours or less), all with the option of working additional hours if needed
• Shift options: Work when it works for you. Shifts may include overnight, early morning, day, evening, and weekend
• Anytime Pay: You can instantly cash out up to 70% of your earnings immediately after your shift (for select employee groups)
• Our workplace is unlike any other: state-of-the-art facilities, safety, and a team environment that supports and listens to you

Requirements:

* Candidates must be 18 years or older with the ability to understand and adhere to all job requirements and safety guidelines

• Ability to work in a fast-paced environment, with a strong focus on customer satisfaction
• Excellent communication and problem-solving skills
• Ability to lift up to 49 pounds, with or without reasonable accommodation
• Availability to work part-time between the hours of 8:30 a.m. and 9:30 p.m., with schedules varying week to week

How to Get Started:

* Apply now by clicking the link below

• If you need help with your application or to learn more about our hiring process, you can find support here: https://hiring.amazon.com/hiring-process#/
• If you have a disability and need an accommodation during the application and hiring process, including support for the New Hire Event, or need to initiate a request prior to starting your Day 1, please visit https://hiring.amazon.com/people-with-disabilities#/ or contact the Applicant-Candidate Accommodation Team (ACAT)

Equal Employment Opportunity:

arenaflex is committed to a diverse and inclusive workplace. arenaflex is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Apply Job! Apply for this job