Experienced Healthcare Customer Analytics Lead (Remote) - arenaflex

Are you a healthcare claims data analytics expert seeking purpose by being part of a team committed to supporting doctors, hospitals, and health plans to make sure patients get the right care at the right place and the right time? Consider this opportunity to join a new arenaflex company dedicated to advancing population health.

About arenaflex

arenaflex is a leading healthcare organization that is revolutionizing the way healthcare is delivered. With a focus on population health, arenaflex is committed to providing high-quality, patient-centered care that is accessible, affordable, and effective. Our team of experts is dedicated to using data analytics and insights to drive informed decision-making and improve health outcomes.

Job Summary

We are seeking an experienced Healthcare Customer Analytics Lead to join our team at arenaflex. As a key member of our analytics team, you will be responsible for leading complex projects, analyzing large datasets, and developing actionable insights to inform business decisions. You will work closely with cross-functional teams, including IT, business operations, and clinical departments, to ensure that our analytics efforts are aligned with our business objectives.

Principal Duties and Responsibilities

As a Healthcare Customer Analytics Lead at arenaflex, you will be responsible for:

• Analyzing complex financial and clinical scenarios to support informed decision-making, including financial, clinical, and operational improvements
• Gathering and interpreting claims, clinical, and administrative data to build effective financial models, making reasonable assumptions, and reaching appropriate conclusions
• Leading cross-functional efforts and providing actionable recommendations to leadership and key areas across the company
• Supporting the total cost of care analytics component of population health by conducting extensive analysis of cost and utilization data and providing reports and recommendations to leadership and internal customers
• Acting as project lead for customer analytics initiatives, working with internal customers to develop and manage project plans, analyze data, design reports, and coordinate presentations
• Working with internal business customers and cross-disciplinary teams to determine data needs and to enhance the use of strategic analysis
• Collaborating internally to ensure intelligence is shared with appropriate groups and individuals
• Creating and updating comprehensive customer models, including cost and utilization projections and data trends
• Conducting and presenting analyses that drive improved delivery of value-based care
• Working with IT partners to diagnose, correct, and validate any issues with the data populating business intelligence tools

Education and Experience

* Bachelor's degree, required

• Master's degree, preferred
• Minimum of 2 years leading complex projects, required (e.g., cross-functional work-groups)
• Minimum of 5 years of experience in extensive data analytics, required
• Health Insurance or Healthcare industry experience with value-based care, preferred
• Background in analyzing claims, clinical, and administrative data to deliver actionable insights for total cost of care opportunities to leadership and external customers, required
• Ability to develop and manage project plans, analyze data, design reports/dashboards, and deliver insights to customers, required
• Experience in data visualizations and storytelling, required
• Microsoft Office, including advanced Excel (pivot tables) and PowerPoint skills, required
• Power BI and Tableau data visualization tool experience, preferred
• Experience with Epic, preferred

What We Offer

* Competitive salary and benefits package

• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance
• Flexible work arrangements, including remote work options
• Access to cutting-edge technology and tools
• Opportunities to work on high-impact projects that drive business results

How to Apply

If you are a motivated and experienced data analytics professional looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you! arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. Apply for this job