Experienced Client Account Manager – Large Customer Sales, Tech Vertical at arenaflex

At arenaflex, we're revolutionizing the way people connect and share information online. As a community-driven platform, we're home to over 100,000 active communities and 97 million daily active unique visitors. Our mission is to provide a platform for open and authentic conversations, and we're looking for a talented Client Account Manager to join our Large Customer Sales team in the Tech vertical.

About arenaflex

arenaflex is a community of communities, where shared interests, passion, and trust come together to create a unique and engaging experience. Our platform is built on the principles of openness, authenticity, and community-driven conversation. With a strong focus on innovation and user experience, we're constantly pushing the boundaries of what's possible online.

The Role

We're seeking an experienced Client Account Manager to join our Tech vertical team. As a key member of our Large Customer Sales team, you'll work closely with Client Partners to execute and optimize campaigns, driving year-over-year revenue growth for our advertising partners. Your primary focus will be on building and maintaining strong relationships with existing advertising partners, both agencies and direct clients, to deliver exceptional results and exceed client marketing goals.

Responsibilities

As a Client Account Manager, you'll be responsible for:

• Collaborating closely with Client Partners to meet and exceed client marketing goals
• Proactively managing and deepening relationships with existing advertising partners to drive year-over-year Reddit revenue growth
• Leading and executing campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners
• Acting as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary
• Educating brands and media agencies on Reddit's value proposition and best practices for advertising on the platform
• Consulting clients on their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans
• Collaborating with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
• Analyzing campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations
• Proactively seeking and representing client needs and asks to cross-functional stakeholders
• Shaping Reddit's native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders

Essential Qualifications

To be successful in this role, you'll need:

• 7-12 years of experience in advertising sales and account management
• A strong understanding of customer marketing funnel and traditional marketing ecosystem
• Expertise with performance/direct response campaigns
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors
• Understanding of Digital measurement, tracking fundamentals, and mobile measurement partners
• Tenacious and entrepreneurial approach to working through product, process, and client challenges
• Experience cultivating strong relationships with external partners
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced and unstructured work environment
• High attention to detail
• Proficiency in Excel (preferred)

Preferred Qualifications

While not required, the following qualifications would be a plus:

• BA/BS degree or equivalent work experience
• Experience working in a similar role at a fast-growing tech company
• Strong understanding of social media advertising and its applications
• Familiarity with Reddit's platform and advertising capabilities

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. As a Client Account Manager, you'll have access to:

• Ongoing training and development opportunities to enhance your skills and knowledge
• Mentorship and coaching from experienced professionals in the industry
• Opportunities to take on new challenges and responsibilities as you grow in your role
• A dynamic and supportive work environment that encourages collaboration and innovation

Work Environment and Company Culture

arenaflex is proud to be an equal opportunity employer, and we're committed to building a workforce representative of the diverse communities we serve. Our company culture is built on the principles of openness, authenticity, and community-driven conversation. We're a fast-paced and dynamic team that's passionate about innovation and user experience.

Compensation and Benefits

We offer a competitive salary range of $135,000 - $189,000 USD, depending on experience and qualifications. In addition to base salary, this role is eligible to receive equity in the form of restricted stock units, and will also be eligible to receive a commission. We offer a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave.

How to Apply

If you're passionate about innovation, user experience, and community-driven conversation, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! Apply Job! Apply for this job