Experienced Customer Service/Inbound Sales Representative – Connellys Springs, NC
Are you a customer-centric individual with a passion for sales and a knack for delivering exceptional experiences? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? If so, we invite you to join arenaflex, a global leader in customer experience and technology innovation, as a Customer Service/Inbound Sales Representative in Connellys Springs, NC.
About arenaflex
arenaflex is a forward-thinking organization that values people-first, inclusive culture and genuine belonging. We're proud to be recognized as one of the "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth." Our diverse team of game-changers from over 70 countries comes together to help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation.
Career Growth and Personal Development
This is an exciting opportunity to reimagine your career journey and develop "friends for life" at the same time. We'll provide you with all the training, technologies, and continuing support you need to succeed. Plus, at arenaflex, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
What You Will Do in This Role
As a Customer Service/Inbound Sales Representative, you will:
- Provide inbound customer support, maintaining a broad knowledge of products, pricing, promotions, and procedures
- Achieve specific sales targets and maximize sale opportunities on each and every call
- Prepare complete and accurate work, including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and sales performance
- Deliver expert customer experiences...with a smile
Your Qualifications
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service/Inbound Sales Representative role include:
- High school diploma with six months of sales experience preferred
- Demonstrated sales technique and product knowledge preferred
- Courteous with strong customer service orientation
- Strong communication skills required
- Ability to effectively communicate, both written and verbally
- Strong computer navigation skills and PC Knowledge
- Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
- Must reside in the United States or have a valid U.S. address for residence
What's in It for You
One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with:
- Paid training and performance-based incentives
- Free Direct TV upon completion of training
- Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
- 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
- Health and wellness programs with trained partners to help promote a healthy you
- Conveniently located between some of the local favorite eateries and the mall.
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
- Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
Reimagine the Best Version of You!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call arenaflex their "employer of choice."
Location:
Connellys Springs, NC
Language Requirements:
English
Time Type:
Full-time
Physical & Mental Requirements:
While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
Eligibility to Work:
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
Where Job May be Performed:
Currently, this position may be performed only in the states listed.
arenaflex is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:
- [adinserter block="1"]
To request a reasonable accommodation, please click [adinserter block="1"]. If you wish to review the Affirmative Action Plan, please click [adinserter block="1"].
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