Lead Customer Service Representative – Full or Part Time Opportunity at arenaflex

At arenaflex, we're not just a company – we're a community of passionate individuals who strive to deliver exceptional customer experiences and make a lasting impact in the lives of our customers. As a Lead Customer Service Representative, you'll be at the forefront of this mission, leading by example and inspiring others to do the same.

About arenaflex

arenaflex is a leading retail company with a rich history of innovation and customer satisfaction. Our commitment to excellence has earned us a reputation as a trusted and reliable partner in the community. With a strong presence in Ruskin, Florida, and beyond, we're constantly looking for talented individuals who share our passion for delivering exceptional customer experiences.

Your Role as a Lead Customer Service Representative

As a Lead Customer Service Representative, you'll be responsible for providing top-notch customer service, leading by example, and driving sales growth in our store. Your key responsibilities will include:

• Greeting customers with a smile and a warm welcome
• Running the register, cashiering, and making purchase suggestions to enhance the customer experience
• Working with our food program to provide customers with a seamless and enjoyable shopping experience
• Leading shifts on a regular basis, gaining valuable entry-level management experience
• Maintaining a clean and organized store environment, both inside and out
• Providing regular and predictable onsite attendance to ensure seamless operations

What We're Looking For

We're seeking a highly motivated and customer-focused individual who is passionate about delivering exceptional service. If you have:

• Retail and customer service experience, with a proven track record of success
• Entry-level management experience, with a strong ability to lead and motivate others
• Sales associate or cashiering experience, with a keen eye for detail and a passion for sales growth
• A High School Diploma or equivalent, with a strong foundation in communication and teamwork
• A motivation to advance in your career, with a willingness to learn and grow with arenaflex
• A positive attitude, with a strong ability to work well under pressure and think on your feet

Physical Requirements

As a Lead Customer Service Representative, you'll be required to:

• Stand and/or walk for up to 8 hours per shift
• Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes per shift
• Occasionally lift and/or carry up to 60 pounds from ground to waist level
• Push/pull with arms up to a force of 20 pounds
• Bend at the waist with some twisting up to one hour per shift
• Grasp, reach, and manipulate objects with hands, requiring eye-hand coordination and occasional ladder climbing

Benefits and Perks

As an arenaflex team member, you'll enjoy a range of benefits and perks, including:

• Medical, Vision, Dental, and Life Insurance/Short and Long Term Disability
• Flexible Schedules to suit your needs
• Weekly Pay to ensure you're always on top of your finances
• Large, Stable Employer with a strong commitment to employee satisfaction
• Fast Career Opportunities to help you grow and develop your skills
• Work With Fun, Motivated People who share your passion for customer service
• Task Variety to keep your job interesting and challenging
• Paid Comprehensive Training to ensure you're equipped with the skills and knowledge you need to succeed
• 401K With a Competitive Company Match to help you plan for your future
• Flexible Spending/Health Savings Accounts to help you manage your finances
• Tuition Reimbursement to support your ongoing education and career development

Equal Opportunity Employer

arenaflex is an Equal Opportunity Employer, committed to diversity and inclusion in all aspects of our business. We comply with the Americans with Disabilities Act (the ADA) and all state and local disability laws, and we're happy to provide reasonable accommodations to applicants with disabilities. If you need assistance completing any forms or to otherwise participate in the application process, please don't hesitate to reach out to our Human Resources Representative.

E-Verify Program

arenaflex uses the federal E-Verify program to check work eligibility. For more information, please click on the links below: In English In Spanish

Ready to Join the arenaflex Team?

If you're passionate about delivering exceptional customer experiences and have what it takes to succeed as a Lead Customer Service Representative, we'd love to hear from you! Click the link below to apply for this exciting opportunity: Apply Job! Apply for this job