Presentations Associate - 2nd Shift

About the position RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey. Hybrid (Columbus, OH) 2nd Shift: Mon - Fri 4pm-12:30am - Eligible for an additional $1.75/hour shift differential The Presentation Associate position is responsible for providing presentation services for our clients (financial services/banking). ( denotes an “essential function”) Utilize appropriate logs and/or tracking software for all presentation work Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle Perform work in presentation design, including, but not limited to creating pitch books and materials, creating, editing, and error correcting multiple document types to support the client’s brand; intake and workflow coordination functions, as needed (will use PowerPoint frequently) Use established procedures, standards and formats to edit, proof, create, or otherwise complete presentation requests to client satisfaction Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions Communicate with team members, lead, supervisor or client on job or deadline concerns Meet contracted deadlines for service delivery to our clients Troubleshoot basic software or hardware problems Help to foster a proactive environment of continuous service enhancement and relationship building with the client Perform Quality Assurance on own work and/or work of others, as requested Adhere to Williams Lea Tag policies, in addition to client policies Use equipment and supplies in a cost efficient manner

Responsibilities

• Utilize appropriate logs and/or tracking software for all presentation work
• Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
• Perform work in presentation design, including, but not limited to creating pitch books and materials, creating, editing, and error correcting multiple document types to support the client’s brand; intake and workflow coordination functions, as needed (will use PowerPoint frequently)
• Use established procedures, standards and formats to edit, proof, create, or otherwise complete presentation requests to client satisfaction
• Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
• Communicate with team members, lead, supervisor or client on job or deadline concerns
• Meet contracted deadlines for service delivery to our clients
• Troubleshoot basic software or hardware problems
• Help to foster a proactive environment of continuous service enhancement and relationship building with the client
• Perform Quality Assurance on own work and/or work of others, as requested
• Adhere to Williams Lea Tag policies, in addition to client policies
• Use equipment and supplies in a cost efficient manner

Requirements

• High school diploma or equivalent
• Minimum (1) year presentations experience preferably in a legal, banking or large corporate environment
• Skilled in the use MS Office software (Excel, PowerPoint, Visio as examples); strong keyboarding and typing skills
• Familiar with other software programs for editing and/or creating documents; specifically, Adobe PDF & Creative Suite (Illustrator, Photoshop as examples)
• Strong attention to detail; able to work on multiple projects simultaneously
• Able to apply intermediate requisite knowledge of appropriate grammar, spelling, composition to work requests
• Must have good organizational skills
• Must be able to meet deadlines and complete all projects in a timely manner
• Ability to handle sensitive and/or confidential documents and information
• Able to exercise good judgment to make decisions that conform to business needs and policy
• Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
• Ability to maintain professional composure when working with immediate deadlines
• Ability to work both independently and collaboratively as part of a team
• Ability to work in a fast paced environment
• Ability to communicate professionally both verbally and in writing
• Must be self-motivated with a positive attitude
• Proven customer service skills are required in order to create, maintain and enhance customer relationships

Benefits

• medical
• dental
• vision coverage
• paid time off
• disability insurance
• 401(k) with company match
• life insurance and other voluntary supplemental insurance coverages
• parental leave
• adoption assistance
• tuition assistance
• employer/partner discounts

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